The room was small being disappointing from other good IBIS Hotels have had bigger. In this case the ceiling had mould which is not good at all being left there. I should have asked to change rooms but stayed in it with little window viewing as well along with ventilation. The hallway stinks of cooked Indian food they need to put in air fresheners to take that bad ordour away. The staff were friendly and amenities were very plentiful. Suggest to have bigger bowls and cups being very little to eat from. Car parking is a problem at this place either on the street paying for it from 8:00am to 5:00pm or over in a mall car park for $10.00 a night. So factor that in if staying here. Better to get a place that provides it as it was a hassle to be up at 8:00am to go downstairs and pay for this each morning. Overall for money and value feel could have done better else where.
Please inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.
We came here for a two night stop at Te Anau to Milford sounds. Fabulous vintage house with recent renovation and fully equipped kitchen and laundry. We had a wonderful at this villa. It’s easy to get to town centre, around 3-4 mins drive. It’s located in a quiet neighbourhood. We were even able to stargaze just outside the house. I would come back again if I happen to pass by Te Anau.