We had a very wonderful experience at Sofitel hotel in Madinah. This hotel is very close to the Haram, easy access to food and shops around. Service is very good. Breakfast and half board is a good choice. My kids loved the deluxe room.
I'm not sure why it's classed as 3*, personally I wouldn't give it less than 4*.
The location was perfect. As soon as you exit the hotel you cross the road and are literally in the premises of Masjid al Nabawi. Obviously the mosque is a large complex so from there it takes a few mins to reach the actual building but that would be the case wherever you stay. In terms of distance from hotel to masjid, you couldn't get any closer.
The room was clean, comfortable bed, nice bathroom. I could hear the adhan from my room, which helps to wake up for fajr, and I was very fortunate to have a beautiful view of the masjid from my window. The attached photos were taken from my room.
The restaurant was very good with a wide range of delicious food to suit everyone.
Staff were helpful and friendly.
I genuinely can't think of a bad point and would definitely book with them again. It's worth it just for the location.
This hotel is really close to masjid. Just walk not kore than 3 mins to go into masjid for women. Really suitable for family that have old women and child.
訪訪客The hotel staff is great, I lost my key (card room) in Masjid Nabawi and they didnt even charge me with anything.
We can also put the luggage after check out in the safe place.
The building is older, but functional.
We dont have to wait for the lift because there are 6 lifts for the building alone.
I’m shocked that the shampoo and soap is from Brooklyn, which I’ve visited New York in May but no time to visit Apotheke 😩
Near gate of Masjid Nabawi from the hotel is 365.
You can choose this hotel instead of Pullman Zamzam if you have strict budget like us.
Because the location is not that far from gate 365.
This gate is near Rawdah.
Ps: I take this photo right before check out. Sorry for the mess
訪訪客Initially i got surprised after Booking hotel informed me that they couldn’t find my booking and advised me to contact with service provider. I called Trip.com Saudi Arabia contact number they supported within 30 minutes.Not only provided me new hotel confirmation number but also sent confirmation email as well.When I called with new confirmation number it was okay and I reached and faced no issues.It was great experience with Trip.com to book Such a nice property in very reasonable price and no hidden charges.Finally we enjoyed it.