Hotel is well maintained to keep the Mysore Palace look… staff is friendly and attend to visitor needs on priority…. Taste of food is good… play of traditional music gives touch of culture… perfect premium place for stay for Indian families and foreign visitors
Very happy with my stay at aiden. The staff is very welcoming and helpful. The rooms were clean and spacious. There were able to accommodate my request for early check in too.
Room was clean but water pressure was very bad.
Pressure fluctuated and couldn’t get any hot water while showering…
Otherwise ok. But I may stay elsewhere next time
訪訪客Good room and good people, especially the foods are wonderful, one young lady with short hair and east Asia face very warm hearted, always be there give service.
訪訪客The place itself is nice. They tried to provide excellent service until we got Food Poisoning. The night staff was helpful and they got the doctor (Dr. Vikram Shetty) to come in the middle of the night, and he is amazing. He saw us the next day at the hospital to run tests and IV and called us many times to ensure our safety. In the morning the GM was very bad. He totally denied their responsibility, even though we only ate and drank at the hotel and pinpointed a specific drink, after which the nightmare started. So, with a high fever, after a sleepless night in the bathroom, definitely wanted to be treated differently. Other than that, the hotel and service by regular staff was great. If you are concerned about the noise, don't stay on the riverside, despite the wonderful views, including crocodiles and birds due to noise from kitchen fan, especially at night. If you are used to different noises, then enjoy the view.