This is our third stay at Goldfinch in 3 months. The rooms have usually been quite clean but this time the bathroom had mould on the ceiling. My sister developed an allergic reaction and sneezed all night developing a cough by the next day.
This kind of mould in the environment is very hazardous to people especially children, the elderly or those who have a weak immune system. The establishment should ensure air-conditioning units are cleaned and serviced regularly and rooms inspected for mould on a regular basis.
Room was clean but water pressure was very bad.
Pressure fluctuated and couldn’t get any hot water while showering…
Otherwise ok. But I may stay elsewhere next time
訪訪客The place itself is nice. They tried to provide excellent service until we got Food Poisoning. The night staff was helpful and they got the doctor (Dr. Vikram Shetty) to come in the middle of the night, and he is amazing. He saw us the next day at the hospital to run tests and IV and called us many times to ensure our safety. In the morning the GM was very bad. He totally denied their responsibility, even though we only ate and drank at the hotel and pinpointed a specific drink, after which the nightmare started. So, with a high fever, after a sleepless night in the bathroom, definitely wanted to be treated differently. Other than that, the hotel and service by regular staff was great. If you are concerned about the noise, don't stay on the riverside, despite the wonderful views, including crocodiles and birds due to noise from kitchen fan, especially at night. If you are used to different noises, then enjoy the view.
PPANCHALon roof top and they did not fill water in cooler we had to ask them twice then they did it after an hour. Also our sound and decoration guy had a tuff time getting his things in as their service lift had lot of issues and would not work sometimes. But the food was good over most of the time so kudos for that. Also last thing it’s like a mesh some lift only goes to 1st floor we can’t go via stairs. Also one side stairs will go to 5th floor other side won’t not very friendly.