意大利坎帕尼亞大區的4星級酒店

The room is comfortable, the bed is comfortable, the air conditioning works great, there is a safe in the room.Cons: the hotel does not live up to its stated star rating, if it is 4 stars, then it is very old and unloved by the owner: the cows in the elevator require replacement or dry cleaning, the elevator itself falls in when you enter it, the second elevator almost always does not work. The toilet in the room is constantly running, you have to press the flush button many times, otherwise it flows without stopping. There are no disposable toothbrushes in the room, shampoo is added every day, and body lotion only once. All the dishes in the room, except for the kettle, are disposable, there are no forks or knives in the room. The TV is old, having turned it on once, we were unable to turn it off - it does not respond to the remote control, when you take out the card it turns off, but turns on when you insert it. In front of the central entrance to the hotel there is an old fountain, which is therefore turned on in the evening, as a result, even on the 4th floor you cannot enjoy the view from the balcony during a pleasant conversation - the fountain is so noisy that you can hear it even in headphones - my sympathy for the guests of the 2nd and 3rd floors. The pool is small and shallow, the umbrellas by the pool almost do not create shade, and the sun loungers are always occupied by towels and books thrown on them - this clearly demonstrates the poor work of the staff - in any decent place it is the staff that fights this in order to avoid conflicts. The staff at the reception is demonstratively reserved, the feeling is that you are at an official's reception, but not in your hotel. But the biggest disappointment is their beach. Firstly, it was not stated anywhere that it was paid for guests, but ok, they call it a beach club, and such establishments are usually worth their money, but not in this case - here for money you get an old sunbed with an umbrella and a paid shower, it seems there is no toilet at all. The umbrella is very small and almost does not provide shade. They have a system for guests - but it constantly hangs, at the reception there is an old cheap computer, which costs less than 1 day of their services. We tried to order food and drinks through their system, the first time it is difficult to do, you can change the goods in the basket only by going to the reception, which was what I had to do, after which I sent the order there, 19 minutes later they told me that the kitchen was closed, it was noon!!! The beach itself is more like a lake beach: black sand gets dirty easily, plus the pebbles are unpleasant for your feet, and it gets so hot that you can't go to the water without shoes, even the neighboring clubs have solved this problem and made decks, the Panorama Club doesn't care about guests, but you can smoke here, which is what mothers with babies do, not really reacting to comments. It is stated that the beach club is open until 8 p.m., but yesterday, July 17, a certain Vincenzo, in a red lifeguard T-shirt and cheap glasses, announced to the entire beach that the beach was closing at 6:15 p.m., explaining that he was tired of working. We already had a restaurant booked for the 19th, which Vincenzo will never get into, but it's not about the boy Vincenzo, it's about the disgusting management of the beach club. All the neighboring beach clubs worked until at least 20:00, and there were fewer people in them than before. All this splendor cost us €1200 for 3 nights, which of course does not even come close to what we got. In general, I do not recommend this hotel, and especially the beach club, I wish the owners to carry out a major overhaul and teach the staff to communicate with guests, and turn off the fountain at 6 pm!

從頭到尾，一切都很棒。工作人員非常友善、周到，總是面帶微笑，隨時準備提供協助。飯店地理位置優越，從飯店就能欣賞到令人嘆為觀止的美景。特別值得一提的是令人驚嘆的海水泳池——寬敞、乾淨，是一天觀光後放鬆身心的理想場所。這真是一次難忘的住宿體驗，強烈推薦。

房間很棒!全新,新鮮。整理得很好。客房客氣,位置方便(附近停車) 缺少的只有早餐。非常缺--在字面上,最好的一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一人一

Camera pulita, comunicazione ottima!

We booked feeling a little nervous as we read the various reviews but also hesitated with little experience of a B&B Guest house. There seemed very few choices in Naples ( Chiaia district) a prime , safer area ; to have a suite with some kitchenette and a very reasonable price. We were warmly welcomed to our studio suite, spacious , well organised with a lot of thought in the location of design of fixtures and furniture; seating to take breakfast, working desk and or relax on the sofa. Brightly lit room with big “can open” sound proof windows or option to use the air conditioning system . Views of the nearby residential apar**ents actually helped us feel at home ( even though we were not able to enjoy the Naples sea view) Bed, mattress , linen and pillows were fine ( for those who require more specific finer finishes should not go to a Guest house) Bathroom was practical and had all that one needed, with hand held shower and rain shower installed. Kitchenette had electric stove , coffee maker, kettle , Fridge and utensils. Again sufficient for a 4 night stay. Any longer an oven or toaster would have been nice to heat up bread. The highlight worth mentioning, as most reviews have , is Massimo who helped us with recommendations, guided us with a local map, booked day tour to Pompeii, our taxi and so much more.. Honestly, for those of us who have been lucky to stay in 5 star hotels will know that you don’t always get this type of discreet professional reliable hospitality that Massimo has shown us. If you don’t mind staying at a guest house which may sound daunting , or that the entrance of the building may be slightly off the side street but having read this review will reassure you that the 24 hours security guards and the gated premises made it feel like a home away from home. Thank you Massimo and team for keeping our room super clean , daily when we really didn’t expect the service. Likewise appreciated the small touches of receiving disposable raincoats in case of heavy rain on our tour.

住宿體驗很好，位置靠近渡輪碼頭和火車站。周圍有很多餐館，位於較昂貴的海濱或內陸的幾條街道上。 Bruno & Enzos Pizzeria 6 歐元一份披薩是個好地方。搭乘纜車前往費託山 (Monte Faito)，欣賞維蘇威火山、索倫托和卡布里島的壯麗景色。前往索倫託的渡輪票價為 4 歐元。搭乘火車前往龐貝和埃爾科拉諾。房間乾淨寬敞，提供基本的歐陸式早餐。早餐的景色很棒，但似乎旅遊團優先就座。另請注意，週五和週六晚上，屋頂酒吧會舉辦活動直至晚上 11 點，並伴隨喧鬧的音樂。卡斯特拉瑪雷遠沒有索倫托那麼美麗，但它靠近主要景點且價格合理，值得考慮。

一切都很完美。酒店的服務人員都非常友好，我和朋友每晚都會去酒店的酒吧，每天會有駐唱歌手，很喜歡！下次來還住這裏！

這裏有很大的努力,在火車站的實用但困難的位置。美好的早餐,只有在接待處,你表現得不靈活

房間很大,保持清潔。還有一個按摩浴缸,所以我很放鬆。 這是含早餐的計劃,但內容是牛奶,果汁,小羊角麪包和一些糖果。 當我認爲這是一項通行的早餐服務時,這有點寂寞。 但是這個價格非常經濟,所以很有吸引力。 位置面向市區,所以有點吵。