澳洲昆士蘭設有健身室/gym room的酒店

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

這次入住非常滿意！房間寬敞明亮，空間感十足，設施齊全且維護得很好，使用起來很方便。酒店地理位置絕佳，處於核心地段，周邊商超、餐廳齊全，步行可達車站與景點，交通十分便利，離海邊也很近。衞生乾淨整潔，服務態度友好，整體體驗舒適省心，來澳洲旅行住這裏很推薦，性價比高。

1003房間超棒，海景，河景和亍景都很出片，還看到了壯觀的日出。酒店位置超好，出門右捌200多米到海灘，樓下有大超市，整條街都是歺館酒吧，有各國美食和中餐廳。步行20分鐘可到南半球最大最美的太平洋商場，還有77 7 bus 總站，來回機場0.5元, 刷信用卡和借記卡，太方便了！ 酒店員工非常友善，服務態度超好，前台美女還關照延遲2小時退房，行李部員工主動送行李到房間。自助餐廳員工非常有禮，主動問是否需要傘出門。連吃了三天自助早餐，訂房時包括自早很合算。 房間是新裝修的，地毯很軟，床品舒適乾淨。 泳池很棒，有恆温spa池。 下次一定再來！

房間佈局較温馨，客房服務也不錯。泳池很漂亮，食物也不錯。酒店位置距市中心步行即可到達。題外話：避雷網紅意麪vila romana（圖4，我們是墨爾本的以為我們是中國來的遊客，一個會説一些中文的老頭一直想宰我們，還含糊其辭想讓我們給小費。圖三IMM Thai cafe很好吃，吃了三次哈哈哈

衞生呢，真的是有很大的進步空間，放備用被子的層架都擦出了一層灰，雖然定了兩晚但是就住了一晚，所以就湊合住。其實窗外的風景還是可以的，泳池也好看，所以一定要定河景房，真的長住一段時間的話，自己打掃下，要比酒店好，因為有廚房，而且還便宜，門口網球場也免費用。

房價便宜，因為早起趕飛機所以訂了間便宜一點的酒店，唯一的缺點是換到了低層殘疾人房間，第二天要早起也就沒要求換房間，樓層較**聞到樓下餐廳的油煙味，建議訂高樓層的

Had everything you need for a comfy stay, will be back! Would have love to stay longer

個人感覺入住體驗很不錯。 優點：1.轉角的落地窗視野+採光很棒； 2.酒店的wifi速度很快，覆蓋範圍很廣； 3.酒店的自助早餐品種/質量不錯，甚至有小籠包； 4.房間雖小，但是佈局後合理，各種功能基本滿足； 5.洗手間採光也非常好，同時有一整面的磨砂落地玻璃。如果是夏天來旅遊的遊客，簡單清洗自己的貼身衣物後晾在洗手間內，配合上浴室的移門。半天時間衣物就能幹了。 不足： 1.攜程的顯示有中文服務，但是我特地和前台確認了下，該酒店沒有中文服務； 2.該房型的床邊櫃比較小，放東西的話空間比較侷促（如P5）； 3.該房型沒有正經配上椅子和桌子（但對我來説問標不大）； 4.酒店算是在一個小半島裏，每次走出來稍微要多走一丟丟路。

這家諾富特家庭飯店位置便利，靠近電車站和許多餐廳。服務和員工都很棒。不過，我覺得它需要翻新一下。地毯是深棕色的，走在上面感覺不太舒服，因為我不知道到底乾淨不乾淨。而且，衛浴的浴缸是那種塑膠材質的，我覺得洗澡不太舒服。至於清潔度，我非常失望地發現枕頭上有污漬！這讓我很反感，也讓我懷疑其他地方是否乾淨。

酒店比較舊，無論設施，房間設備以及酒店電梯都較殘舊。 比較大，嚴重嘅問題是房間隔音非常差，如果你係打算悠閒生活，瞓覺至自然醒，呢間酒店就完全唔適合你！如果你係每日朝早七點起床，那這酒店就非常適合你。因為這酒店隔音係非常非常之差！隔籬左右嘅人講嘢會好應聲，聽得清清楚楚，如果有小朋友嘅話，簡直就係惡夢，嘈到不得了！另外房門嘅關門聲係非常非常大，每次關門都嘭嘭聲！ 我旁邊就係住咗幾個family都係有小朋友，每日朝早七點就開始開門 關門 開門 關門 跑跑跳跳 大叫大嗌，同reception反映，投訴，只是停咗半日，然後又再跑跑跳跳大叫大嗌。最後真係忍唔住，走落reception要求換房！ 如果我第一次投訴 職員就同我換房，我會大贊，可惜佢哋聽完 完全冇理過，直至無法忍受走去投訴 要求換房 先換比我，咁就唔太符合酒店服務 解決問題嘅Standard 。 Housekeeping 執房清潔不是太乾淨，只會鋪好床單，冇換床單，毛巾有時記得換，有時唔記得換。而毛巾和床單不太乾淨，有污漬的。而吸塵方面，不是天天吸塵，而是 你叫佢就吸，冇叫佢就冇吸😑 Btw, 酒店服務員有禮親切，有笑容。房間亦算大有空間放行李。而位置正正在city中心，很方便。