哥斯達黎加阿拉胡埃垃省的溫泉酒店

非常好很漂亮的酒店,用優質的材料建造,設計很棒。不過,我最大的失望是5-star酒店沒有在房間裏提供免費的水,而是每瓶賣$4.50。這在哥斯達黎加尤其令人驚訝,因爲房間每晚花費1000美元以上。 他們不願意達到基本的國際標準,這讓人感到非常失望甚至貪婪。在我看來,管理層應該從亞洲和中東的酒店中汲取靈感,那裏的賓客服務往往更加周到和完整。 我覺得,他們不是提供小必需品作爲服務的一部分,而是試圖爲所有的東西收取額外費用,這對整體體驗產生了負面影響。

性價比高的酒店，度假村很大，最好有車，沒車可以叫shuttle，早飯很好，裏面有温泉池8個，還有火山觀景點比國家公園還好看，真心推薦

We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious! The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds... We are so happy that we stayed at Casa Luna!

工作人員都很棒,特別是所有的餐廳工作人員。我特別感謝酒店爲慶祝我的生日做出了特別安排。然而,一些不足包括我們大樓(500)的WIFI非常緩慢和不一致,浴室的門無法關閉,房間裏的按摩浴缸從來沒有熱。但積極的方面,房間的空調很好,房間,浴室和淋浴都很寬敞,有熱水。 P.S. 晚餐時,我被煮熟的戰斧所迷惑。

非常舒服，風景很好，很放鬆，可以泡温泉 非常舒服，風景很好，很放鬆，可以泡温泉 非常舒服，風景很好，很放鬆，可以泡温泉

The Hotel is great for Families and offers Thermal Hot springs. The Restaurant on Site is a bit expensive. tucan on the premises

房間乾淨整潔 衹不過會有點潮濕 窗外環境優美 能看到火山🌋外面的躺椅和泳池很舒服 還有massage和hot Spring 會很舒服

一流的度假村。所有部門的客戶服務都非常出色。個性化和友好的服務。餐廳選擇出色。房間和設施一流。每個級別都無故障。

The Lodge was so amazing and the staff was so friendly. Includes a free breakfast that is fantastic, a clean room, and is located right in La Fortuna but away from the most touristy areas.

I loved it. The location was beautiful and the room was very nice. The restaurant didn’t serve dinner but breakfast was nice. The staff is very nice, I would totally stay here again.