大島(夏威夷島)的熱門奢華酒店
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酒店位置
大島(夏威夷島)|距離市中心46.5公里 |
距離市中心46.38KM
距離科納機場 16.2公里
真實旅客評價
We just finished 7 nights at Kona Village. We had a trip booked there in 2011, but the Tsunami hit so the trip was cancelled. We were excited to hear that they had reopened and just returned from 7 nights for our family of 4. The property itself is definitely 5 stars. Beautiful location, beaches, and rooms (hales). The property is over 80 acres and tucked away. It felt private and less crowded than other large resorts. We also saw wildlife galore right from the beach - monk seals, turtles, whales, etc. The price to stay here is $$$$$. We paid $3,200 per night for an ocean front Hale. At that price point you’d expect exceptional service and that was where the resort fell short of the 5 star ratings and had us leaving feeling that they are way over priced. Examples: - At check in our room wasn’t available. Actually it was cleaned and ready to go, but some amenities hadn’t been delivered yet. After 2 hours of waiting we asked for an ETA. They had no idea. We then asked them for we could go to the room to change while they wait for the amenities to be delivered and they told us that wasn’t allowed. We then asked if we could get our swimsuits from our luggage so that our kids could at least swim while we waited and they said that our bags had already been delivered to the room so no. Lots of run around and, as guests, we would have placed a much higher value of getting in our room as soon as we arrived vs waiting for hours so that a hand written note and fruit platter could be in our room prior to our arrival. - They give you bikes to get around the resort. We were in Halle 150 which is at the very end of the resort. There were 4 of us, but only 2 bikes at our Halle. Problem number 1 is that they didn’t have enough bikes at our Halle before arrival. Problem number 2 is that, when they delivered bikes to our room, they weren’t even close to the right sizes for our kids. Our 6 year old ended up using the 10 year olds bike to give you a sense of how off they were. They kept saying that they were low on kids bikes and didn’t know that they’d have the right sizes for our kids. They did, thankfully, as I don’t know how we would have gotten around without them. Given that they repeatedly told us that they were short on kids bikes, I suggested that they pick up the bikes that were the wrong size from our Halle so that another family could use the bikes and they never did. They sat there, unused, for the entire week. - One morning we had a snorkel trip booked and had to leave the resort before the restaurant opened for breakfast. They have a coffee shop on property that opens an hour before the restaurant so our plan was to grab breakfast there before leaving for the snorkel. It was supposed to open at 6am and was still closed at 6:20am. When I asked the front desk what was going on they had no idea that it hadn’t opened yet and assumed that an employee didn’t make it to wait that day. This caused quite the scramble for us. - We waited over 20 minutes fr
- 訪客
在Kona Village住了4晚,入住Hale 113(海洋前黑爾)。查看度假村地圖爲您提供了酒店大小的想法,希望幫助您選擇您的願望的氣。度假村值得一遊,所有的Hales都帶着自行車來地面物業,我們花了一個下午騎自行車,發現了不同類型的Hale和Suites,享受了海灘的不同景色,來了解度假村是100%太陽能,通過特斯拉Megapacks電池備份。在我們入住期間,主要海灘區和游泳池一點也不擁擠,工作人員給我們帶來了毛巾和餐飲菜單,下午我在3PM有游泳池給自己。Asaya水療中心非常值得一遊,我們的按摩師(Angela & Lily)都很友好,令人難以置信,設施設計和建造精美。在食品和飲料方面,這有點主觀,我們的偏好是保持簡單,讓成分本身說話。莫納的早餐很愉快,選擇很好,但他們的晚餐食物質量需要一些改進(即煮過魚,醬汁生魚菜單(掩蓋海鮮新鮮度?),以及爲什麼這麼多煙和牛奶/奶油醬)。在Kahului Cookhouse有更好的晚餐體驗,新鮮的烤麪包,ceviche和整個捕獲zarandedo,扇貝不新鮮,再次用牛奶/奶油醬蒙面。兩家餐廳服務都很友好。我們的黑爾113,非常靠近游泳池,海灘,餐館,酒吧和水療中心。令人驚歎的海洋景色,很棒的設施,美麗的設計和建造。它旁邊是沉船酒吧,所以下午和傍晚都有噪音,這可能是一個積極的,你可以真正站在你的拉奈揮舞酒吧服務員,並訂購你的飲料。我們度過了一段美好的時光,非常需要的逃跑,一定會再來的。
- 訪客
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酒店位置
大島(夏威夷島)|距離市中心46.6公里 |
距離市中心46.51KM
距離科納機場 14.3公里
真實旅客評價
感覺酒店客人年齡都偏大 環境什麼的都還可以 就是酒店有點年數了 各方面還行吧 性價比一般說實話
- Tiffy28
非常棒。從房間到食物到工作人員,全五星!沒有任何缺點。
- LI MS
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