休斯頓能源走廊希爾頓安泊酒店的評論

This is by far the best hotel stay in Houston. Viviana was attentive to us during our breakfast (which was delicious, not your average continental breakfast) and we had a great check in with Yolanda. They have happy hour between 5pm-7pm with free delicious drinks and appetizers. The room was clean and comfortable. It was a great stay and we can’t wait to come back!

We will not stay here again. 1st room there were stains on the furniture and rugs, no hot water and dirty shower. Main double doors from parking garage are manuel; makes it very difficult for handicap, strollers amd luggage. Staff at front desk wanted to offer free points instead of attempting to fix any problems.

This hotel was very terrible to us. It all started when we asked a hotel staff where we should park our vechile, they instructed us to leave it in a designated parking spot and assured us it will be safe. So we left our vechile there, and in the morning when my family and I packed up, we found it to be missing. We were in immediate panic and rushed to the girl working on the hotels front desk. We asked her were it could have gone, and she told us that the place is vulnerable for cars to be stolen, and that is was unlikely for it to be tolled. We were panicked and asked her what to do, she just gave us the police number and shooed us away like we were nothing. It felt so inhumane as a parent. They treated us like flies, my children and I were in that lobby for three hours calling police, filing reports, desperately trying to find rental cars, and without a clue on what would happen to us and how we were going to get home, and all the staff did was just watch us and anytime we tried to ask for any advice or help, they would just dismiss us acting like we weren’t paying customers. We left by an uber, after being in the lobby for three hours, and spent the next 5 hours searching for rental cars to get back home, which wad difficult due to spring break and the Houston Rodeo. The staff was very unfriendly snd not supporting at all.

Horrible! Arrived at 5 pm. Room was not ready nor did they offer an apology or give an ETA. they got our room ready like 6:15 pm. Hilton doesn’t care about the inconvenience nor the property manager. Breakfast lines and systems bad. Didn’t get what we wanted despite showing up 30 mins before closing. Second time we skipped. Saw order guests in a similar situation. If due to spring break you are crowded have the grace to have more staff or extend the time Asked for towels 2 times as we were a party of 4 never arrived, finally spoke to housekeeper on the floor who gave us Room’s just okay. Bottom line horrible customer experience…

The property was great! Except my truck being stolen out of the parking garage of the hotel , so if you're self parking which is the only way because they don't have valet just be careful and make sure you pay attention to your surroundings

Siempre que vamos a houston tx llegamos a nuestro hotel preferido..

Room was not to it’s up most cleanness mold around tub and bed had stains

The hotel and rooms were fantastic. The breakfast in the morning was great. The parking garage was connected and free and i felt safe parking .

Although the hotel was very well maintained and the front desk staff were super nice…. You could hear the cars from the freeway very clear. Would recommend this hotel for a nice stay.

This is my second stay at this property within 3 months and I came back because of the excellent service I had the first time. From the front desk, to room service to housekeeping, all top notch.

The location was perfect; close to the area where I attended an event. The hotel is clean, which is of utmost importance to me. The bed was comfortable, also important. I felt safe at this hotel; one more thing that is important, as I was traveling alone.

We really enjoyed the extra space in our suite throughout our weekend trip. The room was comfortable and very quiet, even over New Year’s Day. We enjoyed the breakfast buffet and the pool, too.

Needed to switch our room to an accessible room when we arrived because I was in Houston getting surgery. The lady at the front was very accommodating and got us upgraded for only a bit more to a nice large quiet corner room.

The hotel was nice and clean, and the staff made you feel welcomed. I could smell a fresh scent when I walked in the room, and the sitting area was spacious. The restaurant offered a full breakfast buffet and you could order special made omelets. They also offered a free drink during Happy Hour. Their dinner menu also offered a variety of food.