【2024年】塞特福德高級客棧 評價・真實住客意見評論及評分

Upon arrival John on the desk was a breath of fresh air after a long drive to Thetford. Nothing seemed like it was too much hassle for him and his humour definitely helped to ease me into a comfortable stay. The room was clean and the bed was definitely hard to get out of in the morning. 10/10 guys keep up the good work

Staff were friendly and helpful, John in particular needs a mention, he helped to change my room when I asked without question. Hotel was clean and well presented but the customer service made it feel like a 5 star hotel. It doesn’t take much to be polite and helpful and the team here have nailed it!!

Good experience apart from the fact that the room which we stayed in was extremely hot even with the window open and both fans (which were already provided in our room) switched on. The shower got extremely steamy which didn’t help with the room already being very hot. Other than this, the location was good for our stay, the breakfast was nice and the staff were lovely.

Booked a family room to stay overnight ater a visit to Go Ape in Thetford Forest. Stay was reasonable, but there are pro-s and con's of this heotel. Pro's: very local to Thetford Forest which is a beautiful destination - room was spacey with adequate room for a family of four. Con's: this is clearly not a new Premier Inn; the hotel was in need of a lick of paint and the room itself didn't give the wow-factor (at all). There is no air conditioning (which is an expectation at Premier Inn's as far as I am concerned) and other reviews on here are testament to the fact that the warmer months make these rooms unbearably hot (just a fan stood in the corenr of the room). Equally, and this is a minor point, the shelf next to the double bed was broken meaning my glasses and mobile phone had to go on the floor while I slept (no charging sockets next to the bed either). The Whitbread pub next door (which is a seprate business) was nice, but equally dated with tables that were falling apart and chairs which were worn down to the foam inners showing through.

We stayed here the night before our wedding and it was all very lovely. The wow factor was how they put a bottle of prosecco and flowers in our rooms as they knew it was a wedding party staying. This was such a nice touch and really made us feel special