Our room was a double queen. Had a small closet and zero drawers for clothes. I chose this hotel because it advertised EV chargers. I called ahead to confirm they were operational. When we arrived, only 1 of the 4 was working but it was for a Tesla, which our car is not. Not one of 4 staff members we asked knew anything about the chargers. Heat wasn't working the first day. Windows had no insulation and water puddled on the sills. Makeup mirror in bathroom was installed ridiculously low, requiring you to bend over to use.
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gary
入住日期 ม.ค. 2024
其他
4.0/5
很好
發佈於 28 ม.ค. 2024
Our room was a smaller room… part of the boutique size…staff was as very friendly…parking is overpriced we paid $12 a day across the street ($4 on weekends)
I would recommend this hotel…
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Brian
入住日期 ส.ค. 2023
夫妻/情侶
2.0/5
發佈於 30 ส.ค. 2023
Front desk often not staffed. Relies entirely on remote messaging online interaction. No food on site. Not disclosed at booking that the restaurant was closed. Wi-Fi erratic especially early AM. Room was never cleaned during 3day stay. Of course all communication‘spoused to be online I guess but for 3-4 star hotel I expect in person help. Location is very good. Shame the service doesn’t match the location.
Overall an okay place to stay with friendly staff but wouldn't stay again. We were charged an additional fee for each day of the stay under "Guest Amenities" when we didn't use any of them. Upon calling to ask we were told this was an automatic charge for their amenities even if they are unused. (The "amenities" include items such as bottled water and coffee and tea in your room.)
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Joel
入住日期 มิ.ย. 2023
商務旅客
2.0/5
發佈於 28 มิ.ย. 2023
I did not receive a paper receipt although I requested one. The electronic copy I received stated that my lodging was for two people although I requested and received lodging for one person. This complicates my ability to be compensated by my work for my stay. Staff was okay. One gentleman was very nice. Other staff were not as attentive. It took very long to check out. The person at the front desk gave attention to people who were not in line while I was waiting for my receipt. The lack of attention to my checking out almost caused me to be late for my flight. She also ignored my request for a paper receipt.
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Tye
入住日期 ม.ค. 2024
商務旅客
5.0/5
傑出
發佈於 28 ม.ค. 2024
Our stay was very nice. We enjoyed the restaurant very much. Our room was nice and clean. The parking was safe and very convenient. Thank you!
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alicia
入住日期 พ.ค. 2023
商務旅客
2.0/5
發佈於 6 พ.ค. 2023
Property is nice and I’ve stayed multiple times. This time there was a fire drill at 3:00 am in the morning. Obviously, we arose startled. There were no instructions from hotel staff, just sirens and flashing lights. As senior citizens we walked down 5 flights of stairs, walked on the street around the corner. When we entered the lobby, we found a staff member casually smiling and waving us off, saying “false alarm”. To add insult to injury, I’ve called 3 times and have yet to receive a return call 3 weeks later. Attention to details matters.
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Ruark
入住日期 พ.ค. 2023
其他
2.0/5
發佈於 22 พ.ค. 2023
Appalling service at the bar. And it closed at 9 pm. Room had no AC and hotel never fixed it. Brought me a box fan. Which worked after 2 am when the air outside cooled.
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diane
入住日期 พ.ย. 2022
家庭旅遊
5.0/5
傑出
發佈於 22 พ.ย. 2022
這是最近一次去 PDX 一晚旅行的好地方!我們喜歡這裡的便利,餐廳很不錯。有一支爵士樂隊在演奏,經過漫長的一天后,坐下來吃奶酪板和雞尾酒放鬆一下真是太好了。有一個非常漂亮的庭院,帶火坑。工作人員很有禮貌,我們喜歡我們可以養狗!肯定會推薦 Hotel Zags!