瑪科萊夫 Spa 酒店(The Marcliffe Hotel and Spa)

I have been in the travel trade for 14yrs & by far this hotel has disappointed me the most. I booked this hotel as a spa break for myself & husband only to be told when prompted at check in that the Spa was full for the duration of my 2 night stay so we couldn’t use any of the facilities I voiced my annoyance there & then & was told management would make contact with me, was told again on check out management would call me yesterday (Monday) but still not heard anything. To prompt you to book your evening meal incase it becomes full before your stay but not contact you to book spa treatments incase that fills up just doesn’t make sense. Staff attempted to say that the spa / hotel are separate but when your marketed as a Spa hotel the hotel should be responsible for the spa & availability. Outwith this …. The hotel is clearly popular for Afternoon Tea,s as we waited nearly 20mins to be served for drinks as staff to busy catering to the Afternoon Tea guests. In my opinion and due to my travel career you could get a better experience in a 4* hotel in Aberdeen, the average age of guests is 70yrs & that’s the atmosphere of the hotel it is very stale & mediocre. The only positive was the main meal was lovely & so was Sundays breakfast, Saturdays breakfast wasn’t good, the bacon was described as “crispy” but it was chewy rubber both is us couldn’t eat it so we had to eat out to get another breakfast. I have stayed in the Ardoe hotel & Spa in Aberdeen before & in my opinion it was far superior in all areas of the stay.

In July we paid our 3rd visit (in 4yrs) to this unique hotel. Although around 3 miles from the centre of Aberdeen it is set back in a secluded elevated position in an "Oasis of calm" i.e. NO traffic noise. The decor is as immaculate as on our first visit and the staff are pleasant and highly efficient as on our previous visits. DB&B is excellent value as it includes the a la carte menu, with a supplement for just 2 items or the seafood menu. We cannot wait for an excuse to return!!!

Fabulous Aromasense package as a lovely birthday treat from a friend - a truly wonderful very relaxing experience Friendly staff nice atmosphere and decor . The products are lovely and the new pedicure seat comfortable and great way to enjoy foot soak . I would recommend Taylor very highly , gentle and calm I will be rebooking !

Another great family lunch at the Marcliffe, never disappoints. Good food and service. Nice to relax before and after lunch in the lounge for coffee and drinks. Staff are attentive, just need to chill the white wine a little more, but I’m being fussy! Will be back.

Visited The Marcliffe for a wedding and stayed overnight. Outstanding experience throughout. Room was spacious, had everything one could need and was spotlessly clean. The food and service at the wedding and then at breakfast the following morning was as good as it gets !

Had an amazing dinner in the hotel, food was first class, definitely will be back again and maybe next time we will stay for the night to check out the rooms and try breakfast as we heard was amazing as well.

Très cosy , accueil parfait . Chambre très agréable , chaleureuse . Petit déjeuner parfait , de très bons produits .: fromages , saumon fumé , fruits rouges frais . Dîner à la carte , mais l’on peut commander du poisson grillé . Très bien situé , au calme , dans un parc.

Service here is incredible. Well-staffed, experienced, attentive-- the highlight of the stay. Setting is Scottish suburban and visited in the off-season so didn't get a sense of the grounds. Food and beverage had a formality that were worth the trip.

Room very comfortable and had everything we needed. Excellent breakfast served in the morning. We had dinner one of the evenings as well and it was delicious. Highly recommend the marcliffe. Gym small but adequate. Cleanliness can be improved but also challenging in a big hotel.