蘭諾赫湖莊園酒店(Loch Rannoch Hotel and Estate)

My wife and I had a three night stay, friendly staff, comfortable room and lovely setting. Breakfast was included in our booking but beware it is continental breakfast that is included, cooked breakfast available for additional cost at the hotel. Dining room was really nice, dining in the bar was OK different menus but we found food to be average in both so nothing special. Did not use the spa. Overall we enjoyed our stay and would return.

Lovely location, fine hotel, great staff - but note that there isn't a bistro as advertised, so meals are a choice between a bit posh and rather disappointing bar food, and it's a long way to find something in between.

Our room was lovely (family room "contemporary") and clean, however the toilet was not clean and smelled like a urinal. I think it just hadn't been cleaned properly, as there was a dark ring of urine in the bowl when we arrived. The rest of the hotel is nice, if a little faded around the edges, and we found the quality of the food in the Wild Brownie bar disappointing. The continental breakfast, as well, felt a little phoned in. And the pool/spa facilities, while nice, felt not very luxurious (not to mention the spa's incredibly limited availability for services). One bartender and one server were excellent, but everyone else seemed like they couldn't be more annoyed to have to serve us. I think probably the industry is overstretched and overworked and underpaid, but I did want to be honest. Not really worth 4-star prices!

Room must have been recently refurbed. Stayed in a comfort double and was very appealing, bed was comfortable and facilities bedroom were clean and tidy. We had an issue on our last night stay where we never got any sleep due to a thumping from pipes every 20 seconds. Complained to reception but was not offered a room change till 7am, which by then there was no point. Coupled with the other 2 mornings there being fire alarms. Its safe to say we never slept very well over the course of our weekend. Other aspects of the hotel were not as tidy or clean such as the toilet area in the wild brownie bar and off of reception, as well as within the liesure area changing room/ shower facilities. The food at the estate room is lovely, service was good and staff were very friendly and helpful. Although very limited for vegetarians. The food at the wild brownie bar was awful (from a vegetarian perspective). Limited choice, the pasta main dish appears nothing like it is described on the menu. Staff were friendly and very approachable. The pool is a good size. The surrounding area of the pool, sauna and steamroom were always clean. The liesure facility down at the marina was clean, useful and very reasonably priced for outdoor persuits. The hotel seemed busy with what appeared to be not enough staff on at times, leading to busy breakfast services, dinner service and queuing at reception and bar area.

Picturesque location. Hotel staff very friendly and helpful. Our room was clean and freshly modernised, some areas of the hotel were a little tired, for example the carpet on the very stunning old staircase and along the corridor to our room. The pool area was clean, well maintained and a very relaxing place to sit and chill. Food was good. Would recommend this hotel to friends and family.

Lovely location, but awful service (especially from restaurant staff). Lots of activities advertised, but you need to email in advance, as there's no one to talk to/book with. Swimming pool absolutely freezing. Wi-Fi non existent outside public areas. Restaurant staff rude and brusque. Nice location, but won't be back.

The hotel seems to be short of staff. They are stressed and forget to be friendly. Especially during busy breakfast hours. In general, the hotel and pool area could use some refurbishment. The environment is quiet, at the loch it‘s nice. However, you need to pay extra for all leisure activities except for using the pool.

Booked at last minute for hubby’s 50th birthday. Lovely touch of truffles with happy birthday in room. Beautiful location, room pleasant, staff friendly and helpful. Unfortunately the stay was let down by a few issues…. TV not working, being locked out of bathroom in our own room, some of previous guests clothes still in cupboard on arrival.