I stayed in the annexe building a couple of months ago, and whilst the outside of the building was horrific… 1970’s pre fabricated block style, the room was bright, clean, modern and comfortable.
I decided to treat my daughter to a birthday weekend away. I read the reviews and took the advice to stay in the manor House accomodation as the rooms were advertised as being much more impressive than the already lovely ones in the annexe.
I paid £60 more per night to stay in the deluxe room.
On arrival, we checked in, went to our room which was slightly larger than the annexe rooms but much more dated, we had no view but the room was still bright and airy. We started to unpack and as we did, we found the room was really tired, the paintwork was chipped and marked, the skirting boards were cracking away from the walls, ceiling cracked, windowsills were marked and grubby, the vanity unit and door in the bathroom had peeling paint all over and the There was a small tile missing in the bathroom and another had been replaced with a tile that did not match.
All in all, it did not feel deluxe.
I called reception and they sent a housekeeper, we agreed the room was not dirty, it needed redecoration.
We could not be swapped rooms due to a wedding but were offered dinner or a partial refund but agreed an upgraded room for our next night…. What an amazing room!!… it was absolutely stunning!!… huge room, huge bed. Beautiful. Will definitely request this room next time!! A fab stay.
翻譯