夢幻航線酒店

Los lugares comunes están bien pero las habitaciones no. No nos pusieron ni toallas en el cuarto. Una lampara no funcionaba, la heladera hacía un ruido atronador y la cortina no tapaba toda la ventana. El wifi solo funcionaba de manera intermitente. Hasta que llegaron los pintores. Se pusieron a pintar los pasillos y cuartos a pesar de que tenían huéspedes. Ruidos, un olor a pintura que te mareaba. No lo recomiendo.

This stay was set up by Ethiopian Airlines because I had an overnight stay in Addis. I had heard only good things about this program. But the Dreamliner has seen better days. The carpets are old and dingy. The walls dented and marked and in desperate need of a paint job. You get one towel in the bathroom. The mirror wasn’t clean. There was a footprint on my sheet. The phone wasn’t plugged in. I asked to be moved because the carpet in my first room needed to be vacuumed. The new room’s bathroom sink was peeling. It was dingy and depressing.

This hotels ranks low in my book. In my years of travel I have stayed in a wide range of hotels and not all 5 stars- this however comes in at my lowest ranking. The service is pitiful- subpar at best. With the staff acting inconvenienced or disturbed by your visit. The food was not fit for my pet but worse than that was the dismissive service which squarely sat at rude! They offered 2 meal selections- pasta tinged with tomato sauce and a really putrid smelling fish dish with rice. Please note that they provided no description of the dish nor offered any preparation guidance. They simply said, “ fish or spaghetti”. No vegetables, no dessert and room temperature water without the offer of a glass. Again, it was the poor service that tipped me over the edge! The 2 dozen or so travelers in my group returned plates uneaten. The late arrival didn’t allow for a plan B at a different restaurant nor hotel! The rooms themselves were dimly lit and a bit lack luster but were note the greatest issue. Poor customer service says it all. The hotel is part of the complex travel created by Ethiopian Airlines which forces several planes full of people a day to spend the night in aging and struggling establishments until dawn before offering a connecting flight. This ecosystem allows mid tier hotels with lackluster accommodations to continuously book rooms each night! This is not the way to create or encourage tourism!

Being kicked out of the lobby is extremely humiliating. If you stay too long, even if they are quiet, the staff (security or a bell attendant) will kick you out. For a variety of reasons, I was not expecting such a perplexing approach.

Due to layover transit we were booked into this hote by ethiopian airlines. To be honest i’d rather have slept on the plane, as the process of overnight transit is somewhat cumbersome (arrived at 9.30 pm, at hotel 0030, without taking out luggage), but thats a different story. Got a bad feeling as sopn as i saw the shuttlebus from the hotel. Although I guess the transit passengers dont get the best of rooms; this was downright appaling. Not clean, 1 handtowel, the bedsheets admittedly looked clean but felt like they had been in use for a while. We did check for bedbugs though, in hope of getting a newer and better room, but even there the hotel «failed». The bed itself was not good. But if you are tired enough and your plane leave on the morrow it’ll kinda work. The breakfast at least led my thoughts away, but alas not to good things. Rice, coffe and juice was basically the only viable choices, and maybe some sort of vegetable stew. The driver of the shuttlebus back to bole gave us a worthy farewell by his safe driving and way to loud music and singing. After which he asked for a tip. I usually tip the drivers almost regardless of the driving, remembering that at least thry grt us alive through traffic we mever would’ve dared trying ourselves. Not this time. Advise: Insist on another hotel if ethiopia tries to give you this gift (you’ll see it on the voucher you get when checking in. Or buy entrance to their lounge. You can’t get worse.

Ethiopia Airline changed our flight time to 6 hours later so they put us in this hotel in between our flights. This is NOT a 4 stars as ot claims to be. The room is dirty, half the appliances don't work or are broken (e.g phone, shower, soap dispenser). We're a couple but they gave us a room with a double bed but set up for 1 person (1 towel), the food they served us was disgusting and served cold (cold fried fish and cold rice)... the list goes on. We've not made breakfast yet but I'm compelled to write this now.

Terrible customer service Terrible food from breakfast lunch to dinner Unfriendly hotel staff No hot water in rooms Wouldn’t recommend this foreigners….. Everyone wants a tip when they don’t want to render their help………………………. ……………..

I went to addis for trip affair. This was Mumu first expérience with dreamline hôtel. Very professionnel cheap and nice hôtel . Réception staff tsege !! Wonderful very professionnel !! I really appreciated staying there. Thanks a lot ! I love Ethiopia

Not clean No diner Rotten breakfast Broken equipment in rooms No WiFi !! Simply the best place to stay in Addis if you want a caveman experience with a free tourista as a souvenir when you’re back home.