艾迪生紅屋頂普拉斯酒店(Red Roof PLUS+ Dallas - Addison)

Nice and clean and comfortable. Quiet and friendly place, great customer service, didn't like the $50 deposit tho..

ok had an issue was resolved

This property has an infestation of roaches. My room was on the first floor. I entered my room and turned on the lights, there were about 6-8 roaches crawling on the back of the door and multiple roaches crawling on the floor. I went back to the front desk to let the Attendant know. He changed my room to an upstairs room. When I entered the room to check, as soon as I turned on the light, there were multiple roaches running around on the floor. I returned to the front desk and requested a refund and explained that I did not want to stay at the hotel. The front desk clerk told me that someone complained the previous night and that for some reason the hotel always has roaches.

I booked a deluxe king room. When I got there i was told that room wasn’t available but he would allow me to do a double bed for the same price. As soon as you walked in the room it smelled like mold. The room was absolutely disgusting and not cleaned at all. The towels still had someone else’s makeup on it. The sheets had hair when you pulled back the covers. Both pillows on the bed had makeup all over them like they hadn’t been washed. There was no hand soap in the room. So we had to use the “face” soap to wash our hands. The bathroom was the worst of it all. The tub/shower looked like it hadn’t been cleaned in years. The shower curtain looks like it hasn’t ever been washed. Behind the bathroom door on the walls was caked up dirt. The night stand in between the beds the drawer was moldy when you opened it. There was only one light bulb in the lamp. It was not worth 178.98 plus the 50 dollar deposit for a total of 228.98.

Staff was not at the desk when we were checking in. Had about a 3-5 minute wait until someone showed up. Room was nice and clean. Maid service was okay but no coffee was left in the room.

The sheets on the bed were dirty so I was moved to another room where there was 3 cockroaches running around. I left the property and had to drive around at 12:30am to find a new hotel

There were so many small roaches in the t room, and even a big cricket, I decided to cut my stay to only one night, didn't even bother asking for another room because it would've most likely been in similar condition

El estacionamiento muy bien, solo que hay un restaurante o bar a un lado y lo toman también como estacionamiento.

None of the ice machines worked for one, we stayed several nights and had just gotten out of the shower when a RANDOM STRANGER used a KEY TO OPEN OUR ROOM DOOR . THE FRONT OFFICE DID NOT CALL AND APOLOGIZE. OR ANYTHING BUT DID CALL THE LAST DAY SEVERAL TIMES TO ADVISE US CHECKOUT TIME HAD PASSED.