出租旅館套房酒店(Rent-Inn Suites Hotel)

hotel propre

I experienced the worst service by this hotel. I booked through Hotel, Com for a one-night stay on 14th November 2022 for myself and my wife. With less than 20 hours before we were due to arrive and without any warning prior to this time ********* confirmed our booking the Rent Inn Hotel cancelled our booking. My wife called them to ask why and they said that they had cancelled all booking due to them letting out the whole hotel to a block booking from a football club. This type of service is totally unacceptable and with no care for the client. I had to contact ********* and give them details of the cancellation as they were still showing our booking as live. I had to give ********* my UK number to call me back at a cost of £3 per minute. The call lasted approximately 30 minutes and will cost me £90. They did manage to find me a new hotel the Atlantic in Rabat and fortunately saved me getting totally stressed out over this farce. I will never book or advise anyone thinking of booking with Rent Inn Rabat Morrocco in the future.

Overall it was good would have been much more easy if they all could speak bit of English

Great location, very friendly staff, though found the showers very cramped and hot water and cold water alternated with such frequency that it was impossible to have a proper shower. The tiny lift takes about 3 suitcases..and it was a tough task getting in and out with a baby. But despite these short comings, liked the people and location. The parking attendant would always find a place for us to park. Loads of restaurants nearby.

Have stayed before. Staff very friendly. Central location. Parking on street and not always available. Room design quite strange.. shower room is ridiculuous.. water leaks out into the toilet area.. But was just an overnight stay.

We got the only suite in the hotel. It was great. Bedroom, living room, kitchen, 2 bathrooms, and a terrace. Wow. And very clean. The staff was great and excellent location

The friendly staff made my stay enjoyable. Fatima Ezzahra was super friendly and accommodating to anything that I needed. I will definitely be staying here in the future.

I had a reservation for this hotel but they sent me to a different hotel about 1.5km away which they were partnered with. Other than not being the hotel I booked I had a lovely stay at the other hotel but it was very inconvenient because I was much farther from my office than I had planned. I would not book this hotel again because their reservation system is clearly flawed