I really want to like this place because a lot of people said nice thing about it. For all the staff, they did a phenomenal job. Very professional and friendly. I would hire them as my employees. All of them have the right attitude. I would give them a score of 11/10.
The facility or the hotel itself, however, needs a lot of upgrade for me to return there if ever again. I would give a minus score if I could. The toilet was leaking, room was cold ( no temp control in the room), and no hot water!!! Soundproof was terrible too. You could hear everything in your room from the lobby, whether you are on the first floor or the the top floor.
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