The staff here are amazing, but today I want to highlight Helal from housekeeping. I had some special requests that were not easy, and he cheerfully met them. When I work my room is always ready when I come back from work, and on weekends he services my room quickly but efficiently (I barely have time for a coffee in the cafe downstairs). Outstanding service - glad to have met him.
翻譯
Salma
入住日期 Mar 2024
商務旅客
5.0/5
傑出
發佈於 Mar 13, 2024
A fabulous little hotel. The staff were fantastic from front desk, to restaurant, housekeeping and travel.
Bedroom was a good size with a good view of the surrounding area.
Bedroom challenges: The air cooling system is a tad noisy and the speed of servicing the room could be improved. Each day upon return from work (after 5pm) the room had still not been serviced which meant hanging out in the lounge when all I wanted was to rest a bit after a tiring day at work. Once alerted, the room was serviced swiftly
Sahab and Abdullah were always welcoming at reception and went out of their way to make us feel welcome.
The Restaurant staff were truly amazing. Friendly, welcoming and efficient without being intrusive. The food was superb and we thoroughly enjoyed the various flavours and variety.
Rana, our driver was brilliant. Courteous, completely reliable, timely and extremely efficient.
Overall ALL the staff my colleagues and I encountered were just fantastic.
This Holiday Inn & Suites, Al Jubail, is by far the BEST I have stayed at. It certainly beats other Holiday Inn hotels hands-down. Given that this is not a chain I frequent due to several negative experiences, I would have NO HESITATION in recommending Holiday Inn & Suites, Al Jubail.
翻譯
BASHAR
入住日期 Jan 2024
其他
2.0/5
發佈於 Jan 9, 2024
Unfortunately I sent them a note that I am coming with my wife, but the gave us 2 small beds. Also the receptionist during check in wasn't up to the standard of welcoming guests.
The food and appearance is very nice.
翻譯
naif
入住日期 Nov 2023
其他
5.0/5
傑出
發佈於 Nov 18, 2023
Nice staff, clean and quite. They let us check in early with no problems.
翻譯
Hassan
入住日期 Jun 2023
商務旅客
4.0/5
很好
發佈於 Jun 7, 2023
Overall, enjoyed my stay. The ironing board was faulty and I did not get a proper replacement. What I got was a small board that was a bit cumbersome to handle.
翻譯
Ammar
入住日期 Sep 2023
商務旅客
4.0/5
很好
發佈於 Sep 22, 2023
Close to restaurant and shop but the price was high
翻譯
Ahmad
入住日期 Sep 2022
商務旅客
5.0/5
傑出
發佈於 Sep 3, 2022
This hotel is new and I consider best of Jubail hotel. New accommodation, furniture, good restaurant and variety of breakfast product, friendly environment.
翻譯
Ibrahim
入住日期 May 2023
其他
4.0/5
很好
發佈於 May 16, 2023
The place was very clean and relaxing
翻譯
Enzo
入住日期 Jan 2022
商務旅客
3.0/5
發佈於 Jan 10, 2022
Short on providing toilet paper and shampoo
Food in the only restaurant was ok on breakfast but for dinner only 1-2 dishes out of the whole menu were acceptable but even them were not worth the price paid