阿爾科巴爾哈比塔特套房酒店的評論

1)Including me and other more than 20 peoples waited for more than 5 hours for check in process, even though I have confirmation of booking and prepaid. Hotel management team were not able to arrange room. Response from reception staff was “No more rooms available, don’t know about your booking confirmation“. One of them said they don’t have enough housekeeping staff for cleaning., even after room allocation we waited for 3 hours for cleaning up the room.Not responding to Telephones! Never expected from a 5 star Hotel. 2) complementary break fast was below average similar to 3 stars hotel and restaurant ambiance and dining furniture were just like dormitory!