They have decided to put portable AC units in the rooms, which do not keep up and it seems like this isn't a temporary solution. Our room is 80 degrees, currently. There was not notification of this change to the room when we made the reservation or when we checked in. The bathroom is like a sauna. Front desk manager was rude (Gerald) and basically told us to deal with it when we asked for another room. As a Bonvoy member, the front desk is usually so welcoming - this was the first time I was treated like this in 15 years. In addition to the rude manager, this hotel is also old, dirty, and unsafe. Not security card swipe when getting in the elevator. Starting to question whether the Marriott brand is tanking.
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