阿爾伯克基/市區-大學希爾頓惠庭酒店(Home 2 Suites by Hilton Albuquerque / Downtown - University)

Worst-designed room I've ever seen. Despite the room's being enormous, the bed was shoved up to within 12 inches of the air conditioner, for maximum noise and discomfort from fan. No night table or lamp on that side of the bed. Room had a sofa, but the lamp there was too dim to read by. Curtain cords hard to reach in narrow space between window and closet. No openable windows. Ugly color design.

The Home 2 differs from others I stayed at. For the price of the room the cleanliness of room, facilities and breakfast choices were poor. You have a few hundred people staying each night could you add at least three other waffle irons? Also the elevators are slow and buttons don’t work well unless you press in hard on them. Our room the bathroom toilet paper has two rolls which one was literally one spin and completed. The other roll was 1/4 left of paper to use. The sink faucet twisted sideways and wall paper has damage like some one scratched crosses on them or fading is occurring. Windows out side were dirty and the remote control to tv was sticky. Used the kitchen sink to make wash water wipe down tv remote and table lamp area. Next time hope to have a cleaner room and more breakfast choices. Staff was friendly.

The toilet didn’t flush properly, the shower was a handicapped shower and the shower curtain was too short, the bathroom ended up flooding. The ac switch was loose on the wall and buttons didn’t work properly as well.

The girl with the green hair was incredibly rude at check in because i asked about the pet fee. Later She was flirting with a man for 20 minutes while I stood there waiting to ask a question. She called my room at 8:30PM for no reason and woke us. She put a $25 extra charge on my fees for no reason. I won't stay there again.

I was advised to do the contactless checkin then had to call Hilton to get my booking added to the app. Then I checked in via app and got assigned room 600 and said I was all set. Arrived to find out I had to see the front desk, who told me the contactless checkin doesn’t work. Then got assigned a different room 612, the room’s AC doesn’t work and no other rooms were available. I was also told no maintenance on-site and front desk had no idea how to fix it. It’s 78 degrees and stuffy, but too late to try and repack our car and find another hotel. I have the distinct feeling they knew about this issue with the room and gave my original room away to someone else.

Dirty, on the decline. Damage in elevator, bathroom, and kitchenette—be aware to report so it doesn’t get added to your final bill. Also… Stringent odour on 3rd floor corridor. Rooms with King beds have AC compressor built-in to wall compartment, fan loud enough to wake the dead. All-in-all bad outweighs any amenities or convenience. Won’t stay at this location again.

The service was great but the room was messy. The sheets needed to be replaced and the room/couch had not been thoroughly vacuumed.

Comfortable beds and a clean, quiet hotel. Breakfast options were decent - a couple egg options, waffles, yogurt and cereal. Would definitely stay here again.