賽提斯之家酒店(Satis House Hotel)

What a poor hotel. Do NOT stay here if offered the Attic room. On approaching the hotel there is no signage. I arrived in the evening and it was dark. I eventually found the potholed driveway unlit and not even a security light on outside the entrance. I walked in and nobody was there. Reception was dark and uninviting with nobody there. I shouted for someone still nobody came. After hanging around for 15 minutes a lady turned up to check me in only to ask why I hadn’t rang the bell. What bell? It was hidden on the desk. Walking down a smelly corridor She took me to my room up a very very narrow steep staircase 28 steps no lift no help with my bags. This is your room, this is the bedroom, this is the mini bar she said and left. The carpet was filthy how she didn’t see it I don’t know. I went down stairs and told her to get it vacuum for my return. On further inspection of the room items in the mini bar were past their use by dates extension lead over door was a trip hazard empty toilet roll left in the draws. The door closer wasn’t fixed to the door. The bathroom was discussing mould around the bottom of the shower. The shower glass was smeared and dirty which really didn’t matter because there was no hot water in the morning to have a shower. The tap in the sink was nothing like the photo on the website. No wardrobe to hang your clothes. The menu is limited to 2 starts and 2 mains. I ate out. In the morning there was no one there to complain to. Awful hotel.

The building is old (!), so the rooms are high ceiling and large. The decoration is highly original and eclectic. Our room was ready on time and well appointed and clean and comfortable. We dined in on our first night. The meal wassail good and tasty, although there was a limited menu not he night. Breakfast was good and wholesome with a large choice, pleasantly served in another eclectically decorated room. The entrance to the hotel, off the main road is slightly difficult to see and the signage is not clear. The staff were all very friendly and went out of their way to be of assistance.

Wow what a 5 star experience! The Satis House is a beautiful property. It’s an old English home and when staying there you feel like you’re experiencing the quintessential English manor. The owners are so welcoming and accommodating! Join them in the restaurant and share a glass of wine and you will be regaled with stories of the property. Breakfast was made to order and fabulous! We can’t wait to go back!

Beautifully decorated and furnished but the rainfall shower head didn't work and water spilled out of the spray shower head. Apart from that perfect

We booked this as a dog friendly stay, after we had booked they advised that they had no dog friendly rooms available, we immediately contacted ******* who have been no help in helping us get accommodation or refund our money. The hotel have apologised and agreed they will refund our money but their hands are tied until ******* contact them…******* advise they have been unable to contact the hotel so cannot refund… we had to book alternative rooms an more cost

The property doesn’t have a lift I am disabled and had to climb a flight of stairs to get to my room was told no other room was available so had to go upstairs on hands and knees the banister was unstable and I felt a good push and it would give way I don’t think it would pass a health and safety inspection

Quirky place but we loved it, Sarah was a complete star, doing everything herself

No signage spent 30 mins finding hotel, not as rural as suggested, not very cleN

Excellent breakfast Very helpful and accommodating staff, I was able to book a slightly earlier breakfast as I needed to head off early Room was extremely comfortable, spacious and quiet