洛林酒店及水療(Kimpton Lorien Hotel and Spa)

The room was beautiful and comfortable. We loved the location. But we had a very unnerving experience with our room. We noticed the deadbolt lock did not actually work on our door. I like using this for extra protection. The last night of our 5 night stay we had a woman come into our room while we were trying to get to sleep due to an early flight the next morning. She said she was sorry that she bothered us and thought this was her room apparently she told the front desk that and they just gave her the key TO OUR ROOM!?? Would you not at least get some ID or verification that this was the correct room. This was very unsettling and we were nervous about our safety and left early for our flight. also some things to know there is No daily maid service, towel exchange or coffee replenishment and we had to ask for toilet paper.

It’s convenient. Right there in front of a sea of attractions, restaurants, and the waterfront. However, the customer service was very poor and the fees and service charges were ridiculously expensive for absolutely no good reason. My experience at the spa was awful. I enjoyed the steam room and that was it. I could have went to a inn or other hotel for a much cheaper price, paying for the same services, but for a better price!

Il y a un certain laisser aller dans cet hôtel . Les repas sont servis normalement jusqu’à 14 h mais si vous arrivez à 13 h 30 l on ne vous sert plus . Le réassort de bouteilles d eaux ( pour lequel l on paye un supplément journalier ) n est pas systématiquement fait , j ai dû en demander à la réception plusieurs fois . Une fois ma chambre n a même pas été faite !!! Le personnel de la réception est par contre très réceptif aux demandes et mets tout en œuvre pour aider . Nous avons séjourné 14 jours .

It was am amazing stay. The accomodations were beyond gorgeous and generous. They went above and beyond to make our anniversary trip special!

I enjoyed my stay at Lorien Hotel & Spa in downtown Alexandria Va. The location, staffs, the room were all exceptional and I would highly recommend to my friends and family members!

Perfect location, nice and clean hotel. Staff very friendly. The only thing we didn’t like the rain shower was not working properly, it’s was either boiling hot or ice cold.

Valet were very nice and accommodating, the hotel is very pretty the outside is really nice it’s clean and well decorated on the interior…simple..zen even the elevators smell clean and fresh. Everyone was nice enough and the room was small but fine. A really nice thing was the texts I received,asking how things were going and being able to text back and get a prompt response the communication was great, I haven’t experienced that with other hotels before… there were some inconvenient housekeeping errors and oversights that made it frustrating but the front desk offered help around this… and were very nice. It’s a very lovely area… safe, beautiful lights so close to everything overall I would recommend staying at this hotel if you don’t mind paying a lot for valet. There’s really not another feasible option for parking.

This property is very nice. The staff was excellent and the area around it offers a lot of shopping and dining options. the only drawback I found was parking. Street parking during the day is available for 3 hour blocks, but the hotel only offers Valet at $40 per day. While this is common for high end hotels, I didn't read up and see that on the hotel ahead of time. We found a lot about a 1/3 mile away which was a little inconvienent but workable.

This was a great location. Old Town Alexandria is right out the door. Happy hour wine and appetizers are lovely. Would definitely stay again.