克勞斯酒店(The Close Hotel)

Parking is challenging. Also hard to find unless you know what to look for. Have to drive some distance and then come in via a housing estate. Welcome was disappointing. You’re expected to check in online, which is fine and saves time, but the reception staff did minimum. Took card. Showed us where room was. Nothing else. No I do about bar or restaurant. No checking if we had reservations. They just didn’t makes feel particularly welcome. Not great in the hospitality business.

Warm and friendly welcome, efficient and friendly service. All meals were excellent and the restaurant and bar extremely pleasant places to eat. We especially liked the small corner identified as the library - a nice touch.

We stayed here on a Sunday night in a 'standard room'. The room was too noisy with the windows open and too hot and stuffy with them closed. the plug in fan left in the room made little difference. The room was wedged into the eves and the head of the bed was the other side of the wall from a fire door that closed with a thud every time someone passed through it. The sink did not drain properly and the shower was stuck on a mode that restricted the water flow so that it was like standing under a low powered tap. I did raise these issue to be told ' well you were in a standard room ' and ' we cannot do anything because we are a listed building '. I barley slept and would have paid more for a quiet room if I had realised that the standard rooms were in fact sub standard. I suggested that the fie door might be modified so that it shuts gently, that a ceiling fan (or indeed a Dyson fan or equivalent ) would be better in the room, and of course that the bathroom issues be fixed. We were very much looking forward to staying here but were extremely disappointed. The hotel seem to be trying to carry off a London style professional aloofness, they cam across as disdainful. The food was really excellent, just do not book a ' standard room '.

It was great. The room was quirky but lovely. All amenities were provided. Staff in the bar, reception and at breakfast were extremely professional

Satnav led us astray so we had a bit of trouble finding the place but fortunately found a friendly local who directed us. It was pouring rain and their parking lot which is a bit of a challenge to find was full. We went in, and the extremely helpful young woman at the check in desk came out with us and moved her car so we could have her parking space! The building itself is quite interesting, the room was comfortable and the food was good. Unfortunately, they couldn't fix the weather.

A two night stay in an interesting and well-run hotel with many historical features. Food was excellent and the beautiful garden was ideal for a relaxing drink in the sunshine.

Excellent Hotel to stay in. Nothing to complain about other than the coffee at breakfast was the worst I have had anywhere in the world.

Gorgeous hotel with a lovely garden. What a joy to have breakfast or drinks there when the sun is out! Our twin room was great, nice view of the garden, very quiet and with a stunning bathroom!