安曼溫泉酒店

I stayed at the W in amman for 3 weeks during May. The first time I stayed in April, I ran into a few issues that immediately got fixed next time I visited: 1- I got upgraded to a suite which was so comfortable given that my stay was a long one. Thank you Omar Yousef, you’re the best. 2- Hotel staff started calling me by my first name showing great care and specialty treatment 3- Mesh (breakfast area) staff were awesome. In specific my favorite server Abdallah who as soon as I step into Mesh, knows what coffee I want, where I would sit and what I would like to have ready on my table. It’s nice to have someone predict your needs without you saying a word. I was also impressed by Alexa’s arabic language skills and welcoming attitude. 4- Staff are courteous and try to interact with you, asking about your day, how you are liking your stay, etc. Hayek and Ahmad Dandis, I am grateful for your care :) 5- Spa services were great. It was my birthday and i decided to gift myself a massage at the spa. Sham, the spa coordinator prepared a nice bd card for me and a nice treat! It was lovely :) 6- Hotel Location is central and there are a lot of amenities around. 7- Unexpected gesture during my last day with a lovely card from the team. It made my day :) Excellent experience, will come back soon ＜3