阿姆斯特丹阿姆斯特丹西3星級酒店

We stayed with a Rick Steve's tour group. This company is clear to advise you that you will be staying in moderate European hotels on their tours, meaning they may have limited or no air conditioning, may have street noise, may be small, etc. This hotel had all of these drawbacks. Again, this was as advertised to us but something other U.S. travelers may want to know as the standards are very different. The unadvertised problem with this hotel is that it is dirty. We had two rooms, both of which were sloppy or sticky when we arrived and got no better with housekeeping. Both rooms had dirty linens, to the point of being stained; full of hair and other flotsam; and smelling bad in one of the rooms. I actually tied a pajama top around my pillow hoping to lessen the smell of it. They were working on housekeeping throughout our stay so I don't know where the disconnect was. We don't normally stay at hotels at this classification but it's a part of the tour culture for this company. We have been on several tours with them previously so knew what to expect and how to adjust our expectations. We tried to roll with this place hoping it would just make for a funny story but ultimately could not tolerate it; we checked out early and paid for another hotel. I don't think I've posted a hotel review in a decade, that's how unpleasant it was. There are plenty of other poor reviews here, including from other people on Rick Steve's tours so it's not a one off. I'll be sharing my unhappiness with the company in the hopes they change hotels. I understand they have a long relationship with them but we are too far past COVID restrictions for this to be tolerated. If you aren't with a tour group there is no reason to stay here. On the positive side it is very centrally located and the staff were okay. Relative to some other hotels in this category we stayed at it was modern. It just isn't clean.

酒店比較老了，設施略陳舊，地毯看起來比較臟。別的房間關門聲音都比較響，水龍頭有點漏水，要很使勁兒開關，而且水的熱度很難調節。電梯奇小，大概就能站倆人吧。房間真的很小，可能就是阿姆斯特丹的普遍情況吧。臨街房間會有點吵，會有飆車過。位置倒是很好，走不到十分鐘就是萊頓廣場，吃飯地方很多。走路去國立博物館和梵高博物館也不遠。可以在水吧接熱水，前台收點郵資會幫忙貼郵票寄明信片。 Hope the doors and faucets could be fixed or changed.

類似於七天但比七天好那樣的酒店，服務人員很熱情，我們定的沒有早餐，所以不知道早餐怎麼樣，房間裝修很適合年輕人的感覺。3個人住，性價比不錯

Expensive and low quality of the room. Window can not be opened, the smell in the small room is bad. The location is fine. Free coffee/chocolate all the time.

This a very nice hotel and is a great location. Don't let the entry and ”lobby” scare you off, it is VERY tiny, but the rooms are not. The room was very spacious, and the bathroom was a good size as well. There was an AC unit in the room that we could control and were able to run the AC at night. We had a corner room and I think that might have given us a little more space. The street it's on seems busy during the day, but it is quiet at night and outside noise was not an issue. The location is great. It was central to everything we were doing while we were visiting and is near the museums, restaurants and bars. The front desk person gave us the BEST recommendation for a breakfast restaurant that is right by the hotel - Ted's and reserved a taxi for us when it was time to go to the airport. You'll need to reserve the taxi the day/night before. If you let them know what time you need to leave, they will make the arrangements with the taxi company. I would stay here again.

從中央火車站坐公交車過來，酒店對麪沒有停靠站，有行李箱不方便。酒店對麪的游泳池，不能進去，不是酒店的嗎？前天很熱心，問詢交通卡，購買方便。冰箱不能正常使用。房間還是夠大的，

基本的房間,如果你想換毛巾,必須付費,清潔房間或牀上用品的收費,當淋浴在整個廁所溼透時,我們第一晚住在1號房間,人們進入接待處非常吵。接待人員現在不知道如何在早上保持安靜,因爲我們就在桌子旁邊,我們聽到了每一次談話。接待人員很好,很友好。這是一個非常基本的房間,可以多一點友好的觸摸,因爲它只是一張牀和電視在牆上和衣櫥(小)。這個地方可以住幾個晚上,但Cldnt已經住了更長的時間。位置很好。

酒店地理位置優越,不太近但不太遠。靠近電車站和馮德爾公園!工作人員很可愛,房間保持很乾淨。

Yes, I booked late and got the lower floor single room, for the price I had expected more. The staff was very helpful. No complaints there. The room was small, but quite adequate for a few days. It looked directly out on the hotel's garden, which might bother some. Bathroom tiny, like all bathrooms in Amsterdam, but manageable. Décor was attractive, the bed and pillow were comfortable but paint chips were just about everywhere, even a burned cigarette hole in one of the chairs. The carpet was not clean. Breakfast was sub par. In Amsterdam I've always gotten more variety and better quality. Of course, it was largely preferable to spending who knows how much at a nice breakfast place in the area. You may have guessed, I love to load up big on breakfast and then stay out fully energized for as long as possible. This strategy may not appeal most people though. One of the big pros is, obviously, the location, especially if you are a museum fanatic like me. I was there to see the fabulous Vermeer exhibition at the Rijksmuseum so a 8-minute walk gets you first in line no sweat. And if like me, you've stayed hours in the museum, the short walk back to the hotel is a life saver. So, I'd love to be more lenient because the staff was kind and really helpful but I do hope to avoid disappointments for other travelers who are, unlike me, more concerned about the hotel they are in. I would suggest you don't get the lower level rooms and things might be better. Rule out breakfast though. Hope that helps...enjoy Amsterdam.

Recently stayed here with two friends. First impressions, the hotel room was lovely, was in a great location and it had air conditioning which was needed for such a hot weekend! It wasn't until we were settling down to go to sleep at night and I saw a bug crawling on the bed. It was orangey brown and I hoped it wouldn't be a bed bug so we googled it and to our disgust, we discovered it was. We then pulled back the covers and more crawled out to our horror. We then informed the night staff, who at first didn't take us seriously, we told him there were bed bugs and he said he didn't know what bed bugs were!! I showed him one of the videos on my phone I had taken and he said ”It's just one bug? What do you want me to do, catch it?” This was concerning as surely all hospitality staff should know what bed bugs are especially when working in a hotel and he wasn't taking us seriously at all, it felt almost like he was mocking us and felt like he was being condescending. We then asked if we could move rooms and he told us the hotel was fully booked. He eventually agreed to check out the bed bugs in our room and he then filmed them and immediately sorted us out with a new room two floors below - contradicting what he had told us earlier when he said he didn't know what bed bugs were and that the hotel was booked up. We were thankful we eventually got a new room, however we were downgraded to a smaller room with no air-conditioning just to add to our dismay. We were just thankful to move rooms at that point, however it tainted the rest of our stay there. Not only were we paranoid that the bed bugs may have infested our own stuff, it just wasn't handled appropriately at all. We weren't taken seriously and then for the rest of our stay, none of the staff addressed it with us or formally apologised about the issue and downgrading our room. We were disappointed and felt uncomfortable to discuss the issue further with staff after this. I appreciate these things can happen and it's unfortunate but it could have been handled much better by staff. I hope the hotel has sorted the bed bug issue out properly before they spread and allow other people to stay in the room and surrounding rooms. We would not recommend and would avoid.