This was a one night visit, travelling from Barcelona to Andorra la Vella by Alsa bus. The hotel is approx 12 minute walk from the bus station, located in a busy shopping street surrounded by duty free stores, perfumeries etc. The entrance to the hotel is between shops. Their are a number of pizza parlours located within a 5 minute walk, and their is a McDonalds just 2 minutes walk up the hill. Check-in was professional and quick by the only lady on duty. She offered great extra advice on shopping, pharmacies etc. The hotel is linked by bridge and lift to the Novotel and Mercure, which is where the breakfast room/restaurant/bar is located. Their is a lounge area in the Andorra Palace but never saw anyone there. Their are two very handy vending machines - one with snacks etc..one for hot drinks (important as their are no tea/coffee making facilities in the bedrooms. My room was located on the first floor. Their are two lifts, and a rather tight set of stairs. The overall decor of the public areas is rather dated. My allocated room was a twin room overlooking the main road. However, i did not hear any traffic or pedestrian noise from outside, so the double glazing works extremely well. The room decoration was again dated - especially the bathroom in heavy brown tile. However, the room was absolutely spotless clean - they certainly have a good cleaning crew at the hotel. Their was a flat screen tv, but no fridge or tea/coffee making facilities (so do make a note where the vending machines are). I slept reasonably well as the beds were comfortable. Breakfast is available in the restaurant over at the Novotel/Mercure. I had purchased a room rate including breakfast, which was considerably lower than the breakfast price being charged by Novotel/Mercure. Note that three hotels using one restaurant means it can be extremely busy at certain times - especially at breakfast. Their was plenty of hot and cold items, bakery, juices etc. My only disappointment was their was no 'english breakfast' type tea - but plenty of other types if you like camomile for breakfast! The restaurant also does an evening buffet, which seems to start late at 8pm of an evening. The cost varies depending on the night. I did not use the evening buffet, so cannot comment on the quality. If i had been staying more than one night, I would have probably booked a better standard of hotel less dated. However, for one night, it was perfectly adequate for my needs.
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