I celebrated a significant birthday on a 7 night stay with a large group of friends and relatives (17 people in total, 13 x aged young 50+ and 4 x aged 20 somethings) at Aldemar Knossos Royal and it was the perfect place. I made contact with Mr Ilias Papadomickelakis, the Guest relationships manager prior to travelling to ensure they would be able to accommodate my group, as I know it is not always easy to accommodate large groups and also to allow us to dine together for my birthday and on another few evenings. Ilias was so helpful and accommodating and he assured me that he would try to accommodate us as much as possible. I asked if the restaurants offered a good range of gluten free meal options as myself and 3 other members of my party had coeliac disease and required gluten free meals. I also requested a gluten free birthday cake and was prepared to pay for it if necessary. I was assured that there would be a good range of gluten free meal options in all the restaurants and that was me experience during the holiday. I was provide with a gluten free cake for my actual birthday celebration and we were allocated a section of the Artemis (Greek Taverna) restaurant for my birthday celebration. I wanted advise and suggestions on how I could pre-arrange a day excursion/trip with my group, so we could all get out the resort and have a fun activity together and Ilias suggested a local tour operator and put me in contact with Fivos Travel who arrange a site seeing late morning tour of the Minoan Palace and an afternoon sailing on a yacht with lunch. The tour was not to everyone's taste as it felt a little too long but everyone really enjoyed the yacht and the crew was absolutely great and the food they prepared was really delicious. Everyone really loved the resort even a member of my party who had mobility difficulties and was initially worried about taking the trip with me, but she was picked up and transported to all the restaurants and other areas in the resort as required on the golf buggies which was also available to anyone else if requested. I particularly enjoyed the sense of space, as nowhere felt crowded, there was several pools, so there was always sunbeds available and each accommodation area had its own assigned pool as well as the 2 main pool areas. My room was a ground floor sea front room with beautiful sea views and it was amazing. We were initially offered a first floor room in the same block but the balcony was tiny and the ground floor room which I had originally requested had a large patio and it was much better for us. I would like to thank Ilias and all the staff at Aldemar Knossos who took care of me and my group and made my special birthday celebration such a great occasion and left us with such fond memories. Thanks again.
滿意
33 評價