The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.
We stayed at the hotel and were very happy with the service. The employees were very happy helpful especially the sales manager Nurettin Mutlugün. He was very kind, helpful and caring. I would recommend his services and the hotel to everyone. He was very nice and caring. Thank you once again Nurettin Mutlugün.
I've stayed at this Marriott twice for business and it is the best hotel in Ankara. It's location is really nice across from teh UE Embassy and centrally located with easy access to most business and shopping. It has a complimentary garage below with easy in/out priviliges. The lobby area is massive, and very impressive. The staff are highly trained, courteous and helpful. The lobby bar serves any drink you can imagine and there is alsa a very nice steak restaurant at the entrance which also serves breakfast and lunch. The roof top bar is incredible with nice views of Ankara skyline and bands playing on the weekends (you will need reservations on the weekends). The rooms are well appointed with great views (see picture) and anything you need during your stay. The rooms are cleaned daily and come with both a soak in bathtub and a shower. The drink prices are comparable to what you would expect to spend in comparable hotels in Europe and the US. There is strict security at the entrance to the hotel which some might find it a bit too much, but I did not mind as it is safer than any hotel I've ever stayed in. The staff is really amazing fluent in English and Turkish (and maybe other languages). I really do not understand why this hotel can be less than 5 stars for its classification. It is the best Marriott I stayed in and I travel for work in the US and some in Europe.
REVIEWING AFTER YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed by calling Grand Mercure, “Our Home” when in Turkey. Below goes a complete and very well deserved review. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, I would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal little touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy and sincere smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with the outstanding supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything goes smooth also the two amazing expert chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets and also “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest part is to keep our diet under control here with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations of the hotel, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.
The bar staff is excellent. Friendly and helpful. I had a rather long flight in the first thing we did was bring me a Turkish tea and I asked for food pretty late and they were happy to bring it up. I stayed in a few different hotels here in Ankara, And this is my favorite one
訪訪客merhaba, Ankara'ya ister iş icin ister gezmek icin geldiginizde kalmaniz gereken yer, bence Divan Çukurhan... Her odasi birbirinden farkli sekilde degerli esyalarla dosenmis,kendinizi bir masalin icinde hissediyorsunuz,odanizdan ciktiginizda ise,16.yuzyilda yapilmis bir hanin muhtesem atmosferinde buluyorsunuz. kahvalti,özenli,servis çok şık,lezzet mukemmel, personel çok zarif,bizi Ankara'da evimizdeki gibi agirlayan,basta seren hanim olmak uzere,ilker bey,emre bey ve ferhat beye ve tüm ekibine çok tesekkur ediyoruz,tekrar gorusmek uzere... nazan- ihsan somay
訪訪客Located on the hillslope in the south of Kizlay, for walking it is not easy to reach. The room is very clean but there's no lid of the dust bin in the bathroom, so if we throw used paper from toilet it will be stinking. Shower gels and shampoo had very strong mint smell and not comfortable before sleep. Breakfast is average and there's no juice and only cold and hot water with tea bags are available, had only very small portion of meat and no sausage, no omlet but only boiled egg. The most negative part was that the Internet was so slow and even some foreign websites were not accessible at all. Overall it is not bad but there's much to improve and not competitive with other hotels in Ankara.
XxtcelA great location, with friendly helpful staff. The room was well appointed with all you need. The rooms are a good size, the carpet was a little worn but apart from that it was great. The selection of foods at breakfast was excellent, very fresh and tasty. This is a gem of a hotel and I’d definitely stay there again. Great value for money.
The hotel is charming. There is a really nice Scottish pub inside the hotel itself (Old Harpist). Average breakfast. Staff are really friendly and helpful. The hotel is close to many eateries and pubs in Tunali. The rooms are pretty small. The bedding is good. However, the walls are not soundproof and thus if you wish to have a restful sleep it may go wrong in case you happen to have a noisy neighbor in a close by room. This is the reason why we moved to a different hotel in the area after two nights. Otherwise it's value for money.
訪訪客L'hotel è distante dai punti di interesse della città ed è necessario utilizzare l'auto per raggiungerli. Piccolo parcheggio disponibile fuori dall'hotel e in strada. La camera è molto spaziosa, pulita e luminosa. Anche la colazione semplice, ma variegata. Nel complesso un buon soggiorno.
訪訪客24 mayıs 2024 gecesi eşimle otelinizde 1 gece konakladım Yatakları temizliği, kahvaltısı, mükemmel bir otel Konum olarak zaten yoruma bile gerek yok Araba Park sorunu yok ***et nezih aile oteli Çook memnun kaldık Çook teşekkür ederiz .. bir dahaki sefere görüşmek üzere Ailelere temiz bir ortam arayanlara şiddetle tavsiyemdir … Hep bu kalitede kalmanız ümidiyle !