安阿伯北希爾頓逸林酒店(Doubletree by Hilton Ann Arbor North)

앤아버 1년간 연수목적으로 임시기거한 호텔입니다 전반적으로 깨끗했고 관리가 잘되어 있지만 기본칫솔치약은 미제공되며 식사도 따로 결제신청해야합니다. 약간 불편하네요. 주변에 Bursh 마켓과 식당들이 가까이 있어서 따로 사다먹는 옵션이 있는건 좋습니다.

The price for this Hotel is to high. Over 200$

The room wasn’t ready at 4:30 so we left and returned unfortunately I would have waited even longer because the carpet was so stained it was probably the worst I’ve ever seen. It felt like it needed to be replaced and the common areas had carnage and leaves blown in and just looked horrible There was carpet that was covered in cardboard perhaps a leak. The entire place needed a refresh

I liked everything about the property itself, but I can’t say the same for the staff. It seems that some staff are not very knowledgeable or give different answers to certain people. when I first checked in on Fri I specifically asked for a late check out for the day that I would be checking which was on Sun. because my Amtrak train was leaving late The staff told me I could not do late check out, but I spoke to several other guest that was able to do a late check out, I was not happy with that. The next thing I was not happy about was the ice on my floor was broken so I could not get any ice. The third thing I was upset about is when I came in on my second night I got a cookie from the front desk and I asked if you guys had any ice cream The restaurant had just closed the staff at the front desk told me if I went to the bar next they should be able to still go in the kitchen and get me some vanilla ice cream. I was told that since the kitchen had closed 10 minutes earlier. I could not get a scoop of vanilla ice cream that I was willing to pay for. And I also don’t understand why everyone else that was a wedding parties had a voucher for breakfast, but I was not given a voucher for breakfast. I paid for breakfast out of pocket.

The hotel offers house keeping by request, I’m used to my hotel room being cleaned every day so I would call every morning to request cleaning, the first thing I didn’t like it’s that the second day I called they asked me if I only wanted fresh towels and the second was that on the third day I call to request house keeping the lady on the lobby asked me “didn’t you request cleaning yesterday???” And I was like “yes and?” So she proceeded to a schedule cleaning in a reluctant way, and then on the fourth day I was staying there I requested the housekeeping again and they just never did it. The stay was not cheap so they should clean the rooms every day in my opinion.