KartalKaya公寓酒店(Kartalkaya Apart Otel)

Arrived after a late flight to find there was nothing in the apartment as described, there was nothing in the kitchen to cook with not even a plate, 2 spoons, 2 forks,2 knives 4 tea cup's 4 small glasses,,,that was it,,, the tv didn't work, the air conditioning wasn't cold, we had 2 apartments and in the other was no kettle and it stank rubbish had not been removed and didn't look like it had been cleaned,,,, they did their best to rectify, we fave them the benefit of doubt and returned for our last 2 days stay and were given 2 different apartments,,, but the same again, nothing provided and when we asked about staying fir a late checj out,,,5 hour's extra we were asked t8 pay 1,500 Turkish lira,,,, checked on hotel's. Com and found for the whole 24 hour's was 1,100 Turkish lira, we showed this to the front desk but was told the owners wanted full payment,,, needless to say we left,,,,,disappointed that what is described when booking is far far ftom true

The room was shared with another party. The bathrooms didn’t have hot water and there was a lot of mold in the bathroom. There was also a bad smell when arriving at the room, and overall the experience was very bad. they even wanted to charge again for the room even though we already had paid via *******. nobody at the reception spoke any English.

Staff are very frankly. They assist to all clients in every situation