在赫爾尋找公寓

在赫爾算是合理的酒店了,這裏的美食真的很棒,很一般的混合。前台接待人員非常樂於助人。我會再次入住,但也會考慮尋找其他住宿

接待處友好而禮貌的工作人員見面。房間很乾淨,房間的景色很好。淋浴很糟糕!盧克在最熱的溫度下溫暖,當你以任何其他方式轉動溫度時,會凍結。我們從客房服務的qr代碼中訂購了食物,因爲我女兒感覺不太好,但等了一個多小時,它從未來過。我試圖按鈴大約20分鐘,但沒有人接電話。我去了前台,和那位非常抱歉的女士交談,並解釋說應用程序永遠不會奏效,如果是這樣的話,也許酒店應該從房間刪除代碼,取而代之的是傳統的客房服務菜單!接待處的女士盡了一切努力糾正這個問題,似乎習慣了這種情況。不幸的是,因爲我不得不等待這麼長時間的客房服務(只是想做點心),我錯過了使用設施,所以不能真正評論,但他們看起來不錯。早餐很棒,我必須說,煮得很好,有很多選擇,爲自己服務,我喜歡。

All the staff give you a very warm welcome there isn't anything the staff consider to much trouble.All guest receive special treatment this doesn't occur in large chain even hotel with a higher star rating .Each room is equipped with a fridge and provide a bottle of water for each guest daily this wouldn't happen in 3 stars independent or large chain hotel .The rooms are comfortable and well appointed.angie the owner makes sure the rooms are exceptionally clean theres also her attention to detail the tastefully furnish ed rooms are down to her.Emma is lovely accomodating efficient receptionist along with the down to earth & helpful Nikki Then there's Charlotte part of the owners family such a helpful girl.The waitresses in the breakfast room are warm cheery particular Jackie &Caitlin.my sister has stayed here for a few weeks now the staff and the family that own it have looked after her like there own family she was ill and rush to hospital Emma Jackie one of the owners family Gary a lovely man all dashed to her aid wheñ she fainted emma & Jackie picked her up.Emma made sure i had a room close by when she was released from hospital reorganising the allocated rooms. The hotel location is perfect if you want a beautiful hotel in a Victorian garden square short walking distance to the city centre.If you arrive by train to hull a minibus is available to and from the hotel unless your preference taxi minibus for a cheaper option.my sister and I will return later this year our favourite hotel in England.poorly written late at night hope I've covered everything🙂

非常靠近赫爾火車站和市中心。裝潢過時但實用。浴缸又大又舒服而且很快就滿了。工作人員很友好，樂於助人，讓住宿變得輕鬆。工作人員和位置對我來說是亮點。

We were in Apartment 8 at Humber Loft Apartments. The location is perfect but unfortunately it’s the only positive of our one night stay. The condition of the apartment is below par to say the least. All of the walls are scuffed or stained to varying degrees, both inside the apartment and in the hallway / staircase areas. Wear and tear is to be expected, but not to this extent. It wouldn’t take much to address this and make the apartment look more appealing. This makes it feel rundown and points to a lack of care. The sofa is incredibly uncomfortable, rock solid and not ideal for relaxing and watching the TV. The TV is at floor level which they say is shown on their pictures, but the positioning is baffling. We have never seen anything like it. The living room and kitchen area has all the hallmarks of a student halls with how basic it is. The chairs provided were stained and covered in crumbs. We had towels provided, one of which was stained. The bed was good sized but uncomfortable, with a lumpy quilt cover and one pillow each. The bathroom is tiny but adequate, although we had a significant issue with the toilet not flushing properly. We noticed this before going out at night, therefore the situation didn’t favour us escalating this problem because we had plans. Upon returning late evening, the toilet wouldn’t empty. Attempts to flush resulted in contents rising to the top of the bowl and unable to fully clear by the time of departure. We weren’t going to attempt to fix this problem ourselves or clean the toilet (impossible under the circumstances) as the owners later suggested we should have done. Our bigger problems began after check-out where we had left our feedback through the internal email the owners sent. We were accused of having a lack of respect for the apartment due to how we ‘left the toilet’, given it wouldn’t flush properly and we have attempted to clear it god knows how many times in the morning. We were accused of breaking a bowl, the evidence they sent shows a bowl that was chipped. However, we used no cutlery or crockery during our one night stay. We had no need to use anything because we had plans in the city for food and drinks. This accusation was out of order, either it hasn’t been picked up before we stayed or there’s an element of foul play involved. We were told that leaving the windows open, that are on security latches which open a few centimetres, was against the terms and conditions. Despite the very same windows being open when we arrived in the apartment and the room being red hot in the morning. Therefore we wanted to let air in and leave the apartment how we entered it. We were also accused of leaving the lights on upon departure, another accusation that is untrue and also completely unnecessary because it was well lit by the natural light in the morning. Despite trying to discuss over email and provide feedback, the recipient on behalf of Humber Loft Apartments was abrasive and lacking any ounce