We were looking for a spa hotel full board. The reviews for the hotel appeared good. It is not a cheap stay so we expected the best. Generally the stay was great and the spa was very nice except you had to book your 2 hour slot. The meals we good and the service was excellent. Problem was it was only two average size plates of food and anything extra was charged for even bread at £6. I ordered a GnT it was £17 plus a service charge so was in excess of £19. A bit OTT. The room was spacious although very tired. The patio outside had two chairs and a table but the floor was covered in bird poop. The bed base cover was torn and there was no extract in the bathroom. The room definitely needed updating. On receiving our bill by email we noted we were charged over £40 service charge for our dinners. First for us. Would we return - no. The following night we stayed near our family and were in a Young's hotel adjoining there pub in Chertsey. Value for money it was exceptional. A great room with everything one would need an a breakfast with proper coffee and cocktails included all for £125 for 2. Unfortunately no 2 hour spa. Dinner for two £50+. Highly recommend.