Excellent hotel in terms of location and charm of 100 years ago. Breakfast is very good. Some of the hotel staff have forgotten about good customer service... Compared to 10 years ago, the service level has decreased and justifies a review by the hotel management.
I had a lovely time staying at the Southern Sun Maputo. My room was very cosy with the right amount of space for a solo traveller. The service was also great, staff were very friendly and helpful. It’s perfectly located just by the beach with amazing views of the ocean. It’s also a perfect spot for conferences as they have quite a large conference room with speedy WiFi. I would definitely be going back there.
We had booked this before colleagues of mine in Maputo recommended other hotels. The hotel is clean, secure, and quiet, and the front desk staff were great. Location is reasonably close to the business districts and there is a grocery store next door. The rooftop bar is OK, though in a city with a lot of great views, it is nothing special. The breakfast was pretty dismal, and given how difficult transportation can be in Maputo if you don't have a driver, the staff could have been more helpful in that regard: they called a driver to take us to dinner but then left us to negotiate the price. In Portuguese. If your transportation is covered and this place is cheap, go ahead, but otherwise there are better places in town.