阿拉伯高速公路231號凱藝酒店(Quality Inn Arab Hwy 231)

We liked the room for the price. It was clean, bed was comfortable with plenty of pillows and plenty of room to move around with a king size bed. Pool area was nice. McDonald’s is across the parking lot so if you don’t like the continental breakfast you can go there and eat. My only negative comment was the person at the counter was not friendly at all.

This place was awful! The hotel clerk's were NOT nice! The room had A/C problems staying cool and they would NOT move me and special needs son to another room! There were roaches in the vents! NASTY PLACE!!!

The Quality Inn in Arab was close to the event that we went to Arab to attend. The price was ok also. The room was clean and smelled pleasant. That is about where the good qualities ended. The pool was closed in May. The complimentary breakfast was VERY sp****. It looked like they has pressure washed the side walks and walk throughs. This left a puddle of water and the bottom of the stairs that you had to avoid each time. The young girl that was there when we checked in was pleasant. The other lady was not. We had to go back to the office to have our keys redone because at check out, they no longer worked (we stayed 2 nights). If you just need a place to sleep and don't really expect much from a hotel, then this would work for you.

When we arrived the first thing that did not work was the television ,phone. The 3rd night neighbors woke us up at 2:30am. Couldn't get manager, wouldn't recommend staying here. Could not get any response from the manager or the police about the noise.

Management is rude and can’t help supposedly! The air worked on and off all night and we kept having to reset it before it got cool again, got up went to the pool (which we asked before we paid if the pool was open was told yes ready to go) and it was green and stuff floating all in it! The shower made loud noises and the toilet ran most of the night and wouldn’t flush properly! They refunded me after 2 hours on the phone during a family reunion but it will be 1 - 4 business days before we get our money back!

stains/ chair n rm,no light covering over bathroom light, patched walls rm/dining rm,unprofessional, rude inconsiderate staff. Car alarms going off 3 hrs. keys stopped working every time left rm. AC, Tv volume, fridge, poor. Worst stay