阿爾巴塔克斯Parco Naturalistico Bellavista附近酒店

Be prepared for bad surprises! We had booked a Superior room with „fantastic view to the Gulf“. The room that we got was a small modestly furnished room, not even an armchair and the view was to the back yard. We said that this must be a mistake but they said no, it is a Superior room. We insisted to change the room and got finally a nice room with a pool view. And it was bigger and with nice decoration, so that was a real Superior room. They obviously wanted to cheat us by giving us a cheaper room! While waiting to get a better room I had to use the toilet of the first room. The concierge came to check the room and I told him that, he blew up totally, it was like I had destroyed the whole room! Finally I had to pay 25 € extra because they had to „desinfect the complete bathroom“ due to the hotel covid rules... We booked a table in the hotel restaurant for Saturday evening at 8 pm. Elegantly dressed, 2 min before 8 o‘clock, we were about to leave the room for the restaurant, when we got a call. We can not eat at 8 as reserved, because there is a group who came and wanted to eat at that time so they gave them priority and we can only come at 9 pm!!! We went to the reception and asked them to find a solution, but they said that either you eat at 9 or you go elsewhere. Finally we said that we‘ll go to the bar to have a drink and the hotel should offer it. We asked to have 2 cocktails from their list. After waiting for a long time somebody came and said that the manager has decided to offer us prosecco but no cocktails! It is a beautiful hotel with an excellent restaurant, but unfortunately the customer service and the general attitude about customers’ wishes and needs is NON-EXISTING. We finally just waited to get out of there.

酒店裏感覺很舒服,那裏的一切都很不錯,很有幫助,也講得很少,房間很漂亮,一切都安排好了。早餐起飛時真的很棒。咖啡和卡普uccino完全沒事,早上5點我們甚至得咖啡,因爲我們得早點出發,設施很好維護,停車場也很多,我們還是建議繼續。但是, 你幾乎不能從酒店走走, 因爲沒有路過。

We booked this wonderful hotel in Arbatax with a great location for exploring the area and we were really happy with the room, breakfast buffet, facilities (free spa options), super friendly & helpfull staff. It has an infinity pool, aperitivo spots and a jacuzzi tub with fantastic seaview. Furthermore, you get lounge beds at the beach and even there, helpful lifeguards brought us our lunch & drinks. You can rent SUPboards, use the bikes (free) and they helped us book a hike in Gola di Gorropu. Excellent stay and we would definitely come back here if we revisit Sardegna. We recommend this hotel for everyone looking for a bit of peaceful and affordable luxury :)