I booked a non smoking room, but they gave me a smoking room, the room smells full of cigarette. The front desk said they don't have a non smoking room for us to exchange, then a white woman came check in, she had a same situation as us, but she immediately got a room exchange. My wife was allergy to cigarette, she couldn't stop cough in the room. So we have to leave the hotel at the midnight and re check-in again next morning for a non smoking room, hope I can get my refund for that.
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