We understood parking would be available, but the lot was full because businesses in the area use the hotel garage. We were told we could wait until people got off work and left the garage. It was 9:30 pm and we were tired, so we made a reservation at a hotel with guaranteed parking. Tried to get money back but was very rudely told we couldn’t. Terrible business practice and service, will strongly urge people NOT to patronize this hotel.
翻譯