阿羅約格蘭德温德姆戴斯酒店/皮斯莫海灘(Days Inn by Wyndham Arroyo Grande/Pismo Beach)

Great place nice rooms friendly workers

It could have been better.

First I paid for a Queen bed and was given a double. Second I do not like the kiosks check in and out. Second I do not like that you have to go to the front desk and ask the remote person on the kiosks for clean towels. Also we had used needles laying in the walk way in front of our door. The room was clean. No coffee pot in the room.

Rude and disrespectful onsight staff! Language barrier results in miscomunication and conflict. Just trying to get fresh towels becomes a major task with conflict. Housekeeping lies to management, manager then escalates the lies causing further conflict. All the while one of the maids was smirking behind the managers back while I tried to defend and deescalate the situation. Totally unwarranted and uncalled for. Such a waste of time causing frustration and aggravation that no one should have to endure. Staff is a complete joke, don’t put yourselves thru this, FIND SOMEWHERE ELSE TO STAY! You’ll thank me later!

We stayed for a week and change our own sheets and comforter during our stay. They are trying to keep our deposit because our sheets and comforter were dirty. $100 deposit being kept because of dirty sheets and comforter after staying there a week that they had to wash anyway. Unbelievable!!! When trying to resolve the issue, I was hung up on, after being talked to rudely as if it’s normal business to charge a guest $100 for used sheets.

The refrigerator did not work. I had to exchange the key cards to the room twice. The WiFi passcode was not given to me so I could not use it. The pool would close every time there was a hint of rain. The toliet paper holder started pulling away from the wall. The virtual assistant thing at the front desk was very customer unfriendly.

Bed was comfortable but We could definitely use regular size pillows as we had 3 half size ones instead so that was frustrating. Also Out of 56 Channels only 2-9 worked so I tried to contact them and got no response, they kept saying weak signal or no signal so I checked the back of the tv as cords were hanging out from it and there was a lot of dust behind it.

Unorganized! No front desk personal all virtual and the hotel put a $400 hold on my credit card when It only mentioned $100 would be held for a deposit! Will never stay here again.

Absolutely awful. Please don’t go. Rude people. Awful beds. Begging for things like towels. There’s no personnel on site. It’s run via video and a kiosk. I slept for 3 hours and when we called to say something. They offered no reprise. Just attitude and said we should have called earlier. Called who? No one’s there?????