阿爾泰納Porta Borghese附近酒店

我和女兒在奧特萊斯購物時住在時尚酒店。房間很好，溫暖又安靜。 一切都很乾淨，我們有所有必要的便利設施，包括應要求提供的牙刷。工作人員非常友好和樂於助人。早餐很棒而且價格非常合理。我們非常享受這次住宿，一定會回來的！

骯髒的,骯髒的公共區域,地毯髒,牆紙剝落。通往湖的小路太雜草叢生,無法在那裏下山。入口是通過一個廢棄的酒吧,然後是一些小房間,舊傢俱不匹配到一個小大堂區域。桌子後面的人似乎驚訝地看到客人,給了我們一把鑰匙,沒有解釋房間在哪裏或任何其他信息。房間寬敞乾淨,但非常老式 - 我們可以看到湖景,在120歐元的房價之上,我們不得不額外支付20歐元,這對於標準來說太高了 - 這是我們5周旅遊中最昂貴的一夜停留,是最糟糕的。每個小平枕和隔音差,這意味着我們一直保持清醒,直到凌晨330由一位年長的居民的收音機。這家餐廳是住宿的最佳部分,它位於俯湖的玻璃區域,是現代和現代的。食物很棒 - 真的很高標準,但被完全缺乏氛圍所破壞,因爲我們是唯一一個用餐的2名老人,他們呆了很短的時間。服務也很冰川。我們是餐廳的第一批人,我們的第一門課程花了75分鐘,另外兩個課程又花了一個小時。如此有才華的廚師在無法欣賞的地方工作,真是可惜。這個地方可以令人驚歎,因爲它靠近羅馬,它的食物和位置。

OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told

I stayed here for 3 nights in August along with a number of others on a language programme! Whilst my room wasn’t the best (air con non existent and no covering on my ground floor bathroom window 😮) the Villa with all its history was a captivating place to stay! The food was great and the pool area was a welcome and refreshing respite from the heat of extremely hot August days! The staff were lovely and very welcoming and special thanks to Julia for her very cheerful disposition! 👍👍

excellent rooms, perfect AC and wifi, 24 hr bar with great food and drinks, good gym and lovely swimming pool. The common areas a re great to relax or to work, the atmosphere is quiet and professional. I will definitely go back. It is very close to Frascati and good positioned to jump on Tuscolana and head to Rome.

We arrived late at night needing two rooms for four people as our plane was so late landing it was not safe to drive the three hours to our destination. Mihail was on the desk and was the most helpful and attentive and dealing with the additional needs of the guests. We had not prebooked we just found it on google maps and chanced it as it was so late. I am glad we did, i would certainly stay again

We stayed here in April and had a really lovely experience, 3 adults and two children aged 8 and 11. The staff were really welcoming and helpful. We were given really good advice on places to visit, parking, directions etc in Rome and the surrounding area. Our rooms were clean and comfortable with plenty of space. We were also given a packed breakfast to take with us for our early flight home without asking, all really thoughtful touches. Thank you Gianfranco and all the staff, wish we were still here!

Ottima posizione camera pulita letto comodo personale gentilissimo e disponibile. Da migliorare l'offerta della prima colazione, molto basica con pochi prodotti confezionati, frutta fresca già tagliata nel piatto. Consiglio almeno del pane fresco, qualcosa di salato e qualche varietà in più di torte. Gentile il proprietario che ci ha dato da portare in viaggio i cornetti arrivati in ritardo rispetto l'orario previsto di inizio della prima colazione.