阿什維爾 - 比爾特莫爾西紅屋頂客棧(Red Roof Inn Asheville - Biltmore West)

Was a good stay was booked into a room with no heat but was promptly moved to one with heat. Overall was a great stay. Needed extra towels got them. Id stay here again.

Not so good location, lots of homeless people, people just staying their cars with dogs in the parking lot. Bed was so uncomfortable. We left 2 days early after driving 16 hours to go there. Won’t be back

The room and service were excellent, but the noise from adjoining rooms was very loud.

This red roof Inn is not as updated as several others that I have stayed in. While there were some updates, there needs to be even more updates. The rooms were clean, but definitely could’ve been cleaner. There are no refrigerators, coffee, pots or microwaves in the rooms. The exterior of the building also leaves to be desired. The concrete walkways are in desperate need of pressure washing and are pretty disgusting looking. Also, I’m pretty sure they do weekly or long-term rentals, which sometimes does not lead to desired clientele.

sheets were dirty,(Top sheet either had bad staind or something that looked like a poo track )light at door out which made it feel unsafe and difficult to see room number and use card entry .

The clerk on duty, Billy, was amazing. When we arrived we were told our reservation showed cancelled, even though I had called earlier in the day to confirm. Billy was very reassuring and promised to get us squared away quickly, which he did. The room was clean but one of the mattresses' was horrible, I could feel the springs...also there was no coffee pot in the room which was disappointing.

Just stayed a night with 2 girlfriends. Beds are small, but room was clean and had what we needed. Wish it had a microwave is all. Great location, only about 15 minutes from downtown.

property is old, we found insects and spider on the wall. Next to bed and bathroom, needs remodeling and cleaning, smell of smoke from previous gas in the room, not value for money at any price.

Staff was very nice and helpful and room was clean except for the bathtub. The area felt unsafe though as lots of shady characters were hanging around. It looked like they were waiting on *********s.