Ixchel餐廳和酒店(Ixchel Restaurant & Hotel)

Tuvimos un inconveniente en nuestro cuarto y la oficina estuvo dispuesto a resolvernos inmediatamente. Personal muy amable tanto en la oficina como el mesero Jairo muy amable. Gracias por la consideracion. Regresaria a este lugar? No lo dudo.

No entiendo porque no hay televiso en la habitación , el aire hace mucho ruido , porque no hay decoración en. Las habitaciones . Están muy reducidas .

Es aburrido no tiene salida al mar y las habitaciones no estan equipadas con tele, el lugar es demasiado pequeño.

Me encanto

There is no 15 pools. There is only one small pool. The chief would always alter the food that was ordered. Sewage smelled disgusting. No purification with water so be prepared for salt water showers, washing hands with salt water (bring water bottles) and salt water pool. There was lots of ants by the sink. Other than all the cons.. the pros would be that breakfast is included which is great one less meal to pay for. The view of the ocean was beautiful cannot compare to any other average hotel. The rooms have air conditioning. There is WiFi, unfortunately my first night at this hotel the WiFi towers were down but in the morning they were fixed. Ultimately I would not stay here again. But it was average for the price.

The staff was friendly but not attentive. Considering we were the only guests that day, they didn’t even attempt to help with our luggage. The room didn’t have the bathroom in the room so you had to walk outside to the hall. The bathroom smelled, was dirty, and the water was unfiltered. Tasted like sea salt. The floors were dirty and the sheets were stained. The lock to the room was loose and didn’t seem safe at all. It took the security 20 mins to open the gate when we came back after spending the night at El Tunco. Breakfast was bad… the platanos tasted like rubber. Yeah, the view was good but everything else took away from the experience. At least have good service from the staff but nothing.

The staff was great. The food was excellent. Sheets had stains that’s the only bad thing I noticed.

The property has amazing views and very good location. Fernado was the best very friendly and helpful. Room for improvement have better towels and sheets. Some towels and sheets had stains.

Bedding and towels were not clean. Hotel itself needs a lot of work. Restrooms are shared