亞特蘭大市中心麗怡酒店(Country Inn & Suites Atlanta Downtown)

We chose this property - as it was very close to the Lakewood Amphitheatre, where we were to attend a concert that evening. From the moment we arrived, to our departure the next morning - I couldn't believe this was a Radisson property - and that I paid the $123 USD (inclusive of taxes) to stay there. As you see in the attached photos, this property is in desperate need of care. Below is a list highlighting our room and the property's deficiencies: Unkempt/dirty carpets throughout (our room, hallways) Floor in our bathroom was dirty/unswept There was only one (1) wastebasket in the room - none in our bathroom Plumbing in our bathroom toilet needs addressing (had to flush at least twice each time used, regardless of content) Peeling paint in our bathroom (ceiling) Baby roaches in our bathroom (floor near toilet, in sink) Multiple rips/pulls in the carpet (throughout our room) Blood or other type of RED stain in carpet (outside of bathroom in our room) The Iron in our room was on its last legs - was malfunctioning There was only one (1) comforter in room's closet for use - rather than two (2) The power ***** on the desk was non-functional The hotel's breakfast offerings were carbohydrate-rich (toast, waffles, biscuits & gravy, cereals); no yogurt, no additional fruits (only apples were offered), no fruit muffins, etc. Only regular coffee was offered, no decaf. No sugar-free creamer available. Since we were going to be late returning from the concert, we inquired if we could check out at Noon on Sun., Aug. 7 - rather than 11 a.m. The desk agent shared it would be an additional $40 fee for that extra hour of stay. In my opinion, as a former veteran travel agent - that is outrageous. When going to check out of the hotel, there was a clear container with a note directing us to drop our keys in it. The desk agent was sitting in an alcove next to the front desk (we could see her), scanning her smartphone. She was not physically staffing the desk - there to ask us how our stay was, did not provide a printed receipt (I understand these days many folks may not want/need one, yet it would have been nice if she would have offered). She did see us and said "Have a blessed day" - yet all the while without looking up from her smartphone. Again, in my opinion - this is quite unprofessional and indicative of our current culture (no one wants to work). From my recollection and consistent promotion and booking of Radisson properties during my time as a corporate and leisure travel agent (1986-1998), this is quite out of character for the Radisson brand. The property itself was quite plain - no attractive plants or seasonal flowers planted in/near the front entrance to welcome the traveler. As a result of the above, I cannot recommend this property (nor other Radisson properties) to anyone. I regret I paid such an amount to stay there.

良好的溝通和熱情款待。一進去便讓您感到賓至如歸

Property is in need of a lot of maintenance. Hallway carpets were frayed and dirty as was the elevators and the bathroom floors and room carpet. Had to replace keys 4 times during 3 day stay. First room assigned had been used, so at 1:30am had to go back downstairs to get a different room. Poor quality breakfast, shower head leaked. Not really close to downtown area. Won't do this hotel again.

While the hotel manager is a very pleasant individual and seems to be doing his best with what he has been given, the property owner needs a wake-up call. Where do I begin? The hotel is not clean, outdated, not safe, and downright scary at times. Several things did not work, including our refrigerator. Downstairs lobby bathrooms were locked and inaccessible. My sister found dirty towels in the closet upon arrival. Sofa had numerous stains. Holes in the hallway ceilings. Exposed wires. Dirty carpet. See photos for reference. Lobby is pleasant and staff are friendly, but the hotel is clearly understaffed. I only saw one housekeeper one time on our whole three day stay. A bag of garbage sat outside the room next door for two days. Breakfast was nice. A standard hotel breakfast. Great location just a horrible hotel. Not sure how this is rated Good but I wish I’d done further research. ********** has never steered me wrong, but this time was the exception.

Front desk not friendly, house keepers nice and friendly except the one has headphones on, bfast is good, my bathroom clogged as in almost water coming out in the bathtub outlets are all loose and not working. I understand most of the equipment is very old specially ice machines only one on the 5th floor was working

MANAGER/ STAFF ARE EXTREMELY NICE AND FRIENDLY! BREAKFAST IS DELICIOUS, BUT WOULD LIKE TO SEE HASHBROWNS OR HOME FRIES ADDED TO BUFFET.

Las habitaciones son muy cómodas. El desayuno bastante variado y muy rico. Me volvería a quedar aquí.

We ended up booking a different hotel. It was not in the best location and didn't have the appearance we expected from the online pictures and descriptions.