亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店

亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店的評論

亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店

160 Ted Turner Dr. NW, 亞特蘭大, 美國查看酒店詳情
亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店
亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店
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亞特蘭大市中心美國酒店-希爾頓啟繽精選酒店 評論-真實住客評語

4/5
很好
104則評價
真實評價
位置4.0
設施3.9
服務4.0
衛生程度4.0
篩選條件:
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所有評價(104)
正面評價(81)
負評(23)
Azucena
入住日期 2024年5月
獨自旅遊
1則評價
4.7/5
優秀
發佈於 2024年6月1日
The room was clean and it was big. Perfect location. 10 min walk from state farm arena. parking is valet only in an underground garage (which is perfect not having to worry about break-ins), they charged me $55 per day.
翻譯
入住日期 2024年4月
家庭旅遊
2則評價
4.0/5
很好
發佈於 2024年4月22日
La mayoría del personal son muy amables. La única queja que tengo es que las piscinas no estaban funcionando y uno de los motivos por lo que escogí este hotel fue porque tenía piscina 😐
翻譯
Gregory Alan
入住日期 2023年5月
與朋友同行
9則評價
5.0/5
傑出
發佈於 2023年5月8日
In the center of all things downtown and was easily accessible to the festival I attended. Really good staff as well
翻譯
入住日期 2022年9月
與朋友同行
2則評價
5.0/5
傑出
發佈於 2022年10月11日
Always great service!!!!
翻譯
Julia
入住日期 2023年12月
其他
3.0/5
發佈於 2023年12月8日
除了一部分之外,我對我的住宿感到有點失望。德懷特對我們非常友善,他將我們的房間升級為套房。退房時我們被告知一切都很好,但在機場我接到電話說我欠了餘額,我付了餘額,但他們額外向我收取了 50 美元。辦理入住手續也是一個問題。不幸的是,我想我不會再住在這家酒店了。
原文由 Google 翻譯
Hayley
入住日期 2023年11月
夫妻/情侶
2.0/5
發佈於 2023年11月7日
Payed in full in advance for a room with a king bed. Was told our room was overbooked because we booked through a third party site. They gave us a room with two doubles but would not refund the price difference. There was no onsite parlong and the hotel’s valet lot was full so we paid $25/day to park multiple blocks away in public parking. Front desk staff was rude and only one elevator was working. Beds were uncomfortable.
翻譯
Mark
入住日期 2023年11月
其他
2.0/5
發佈於 2023年11月5日
Valet services were poor. I had to request assistance despite the fact that i drove up and he was standing there. Then they were unable to valet because they were full. Check in staff never looked up despite the fact they were not busy on my arrival. My room was not the one i booked. Hotel worn and dated. If this constitutes 4 star i would hate to see what is considered 3 star. Left me with regret for not booking holiday inn express.
翻譯
Christina
入住日期 2023年9月
夫妻/情侶
1.0/5
發佈於 2023年9月19日
We arrived at 7pm and was told we could not have the king room we paid for, we would have to take a double bed. After I refused, suddenly there was a king available but needed to be cleaned. We had to wait 30 minutes for our room. Arriving on the floor we were smacked in the face with the smell of ****. Get to the room, and it smells like thick cigarette smoke with a floral spray. The smells actually made me sick, we missed the event we came to Atlanta for and ended up leaving after one night. I would never stay here again.
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Teddisha
入住日期 2023年9月
夫妻/情侶
2.0/5
發佈於 2023年9月19日
This property was my choice because the location was very convenient however check in was a hassle. The first room that was given had a constant unbearable noise and the floorboards were peeled back. Due to me being a light sleeper I had to request a different room. Grateful for the quick fix however, The second room that was given someone had just checked out so the bathroom and room were not prepared at all. I’m not sure if this was a system or human error but it was not a good look for the hotel. At this moment I was irate as I just wanted to sleep from a 9 hour long drive. The GSA in training was helpful and assisted us in getting a new room and gave us a pass for complimentary breakfast. Even though we didn’t use the pass it was a great save. There was other things that weren’t up to par however I can at least say that this hotel was a good 3/5 stars
翻譯
Steven
入住日期 2023年9月
與朋友同行
2.0/5
發佈於 2023年9月24日
They should not have the digital room key feature when you have to have a keycard to use the elevator. They charge me for the room that I prepaid for through *******. I called and they have not reversed the charge so I now have to dispute the room charges through my credit card.
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Makeda
入住日期 2023年12月
其他
1.0/5
發佈於 2023年12月9日
The staff was very rude and the plumbing is horrible. We had to change rooms in the middle of our stay bc the toliet wouldn't flush. And then the new room shower didn't work. But we didn't even feel like changing again
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Robert lee
入住日期 2023年12月
商務旅客
1.0/5
發佈於 2023年12月22日
The shower leaked the whole time soaked all the floors. I told them at front desk from day one they said they would send someone up to fix it never did no hot water in my room. I had to take cold showers for three days.
翻譯
shmeshia
入住日期 2023年11月
與朋友同行
2.0/5
發佈於 2023年11月1日
I had dirty comforter sets on the bed, clothes was left in room by other guests and the cleaning people did not get them. the staff was very rude and I just did not appreciate the service that was given at my stay.
翻譯
Kedar
入住日期 2023年6月
家庭旅遊
1.0/5
發佈於 2023年6月8日
During my stay at The American Hotel Atlanta Downtown, I had a highly disappointing experience, warranting a rating of 2 out of 10. Room service was nonexistent for the entire four-day duration, and no effort was made to address this issue despite multiple requests. Adding insult to injury, the hotel lacks its own parking facility, forcing guests to pay an additional $30 per day for parking, with unhelpful staff at the loading area neglecting to provide guidance. The cleanliness of the rooms was subpar, with noticeable stains and lack of attention to detail. Furthermore, the iron provided was in poor condition, hindering its functionality. The surrounding area felt unsafe, leaving me with a sense of discomfort and concern. To make matters worse, the hotel did not provide luggage carts, making it inconvenient to transport belongings. Overall, my stay at The American Hotel Atlanta Downtown was highly unsatisfactory, and I cannot recommend it to others seeking pleasant and well-maintained accommodation.
翻譯
Christian
入住日期 2023年12月
夫妻/情侶
1.0/5
發佈於 2023年12月24日
Banging drumming construction noises during my stay that I had to leave early because I couldn’t sleep and the noises caused me great anguish
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