奧克蘭Gus Nola Park附近酒店

在Lylo住了3-4幾天,可能是我住過的最好的旅館。你在一個設備上辦理入住,但是附近有一個接待員,以防你需要任何東西。設計很棒,還有公共房間/工作空間,非常新,目前裝修過,所以看起來真的很棒。每層都有免費wifi,公共廚房和浴室。還有餐廳和酒吧,你也可以免費喝一杯的卡!我住在私人房間和共用浴室,地板超級乾淨,安靜。房間本身很可愛,很整潔,我們錯過了一些東西,比如垃圾箱(不知道房間是帶一個的,直到我們看到地板上有其他人)。我認爲如果房間配有電視或保險箱,那會很好,但是房間價格優惠,所以不能抱怨太多:)位置是中心,很容易到達城市內的一切。

我去這個地方是因為它非常靠近天空之城和皇后街，我們在這裡非常喜歡。第一次訪問後，我真的很喜歡這個地方，工作人員很友好而且樂於助人。房間有大陽台，可欣賞到天空塔的風景，房間非常乾淨整潔，床鋪非常好，我很樂意與vruckland City分享我的反饋意見 非常感謝，如果有機會，我想再次訪問這個地方。

設施：酒店位置非常中心，吃飯逛街很方便，離皇后大街很近，而且樓下就是堵場，辦理會員卡可以免費停車，奧克蘭的停車費還蠻貴的. 衞生：洗漱台有點堵，毛巾是很舊的，希望改善。 環境：還不錯，相對來説空間比較大。 服務：房間沒有免費礦泉水，拖鞋牙膏牙刷需要自己帶，每天會打掃房間。 重點説一下，酒店樓下的花蜜中餐廳是真的好吃。推薦。還有3樓就是weta工作室，非常值得體驗。

酒店位置交通便利，位於天空塔下，打車都能直接到酒店樓下，酒店樓下就是好吃的depot餐廳，連續住了5天，唯一想説的酒店提供的飲用水每天兩瓶500毫升/瓶，因為不夠喝，額外送的水兩瓶居然在退房時收費新西蘭元16刀，但是在按金中V i S A 核算就是近140元人民幣，由於我們退房後還要趕飛機前往下個目的地，和總枱服務員問了兩遍都是説額外水要收費…這點太不合理了…

在這裏住了5晚。位置:離cbd區很近。房間:我訂了2臥室行政公寓。廚房缺少一些基本設施。沒有板,沒有剝皮機等。洗碗機也工作不正常。我打電話給接待處看看洗碗機,但仍然沒有解決。我得到了洗碗液,但沒有海綿來清潔盤子。不得不用我的手掌和指甲擦洗碗乾淨............其他:附近有付費停車場。你必須從酒店聯繫以獲得折扣率。

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

We had a delicious lunch here to celebrate a birthday. It serves Asian fusion, and as the chef is Korean, I believe it has a lot of delicious Korean inspired dishes. We had the Grilled Prawns, Fried Chicken and Meat Balls. All served beautifully, the tastes a delicious explosion of flavors in the mouth, and so yummy, I could have kept on eating. The views are enormous!! So lovely - soaking up the sun, being served by a lovely friendly chatty waitress, and eating delicious food, with amazing views and eating yummy food with great company. We will be back.

在前台的工作人員非常熱情友好，而且回答了我們有的任何疑問。雙卧室套房位於22樓。對套房的清潔非常失望。淋浴底座和浴室櫃周圍充滿了霉。地毯上的污漬，牆壁和門上的污漬污垢，剝落的油漆，洗衣機中橡膠上的霉。淋浴在打開開關后聞起來像腐敗物。茶罐裏沒有普通的茶。我們在門上留下了一個標籤，以獲得客房服務，但當我們回來的時候，床已經收拾過了，但沒有桌子被擦拭過等等。我們不會再住在這兒。

晚上搭機到Auckland停留一晚再轉機回台灣,早早就預訂了Naumi hotels,衹因被訂房網站上漂亮的照片吸引,還有對於房型上的命名相當好奇,這次訂的是oasis綠洲雙人房~當天到機場時間上已經很晚,還好一出門口就看到yellow bus,司機還很熱心地下車教我怎麼買票~大約坐了5~10分鐘,終於到了naumi~真的讓我驚聲連連,轉了一天的飛機,累到眼睛打不開,頓時間眼睛都明亮了~lobby有一個非常漂亮的大鳥籠,原本以為衹單純裝飾,沒想到裏面竟然養了好幾隻非常漂亮的鳥,是活生生的小鸚鵡吧~~((i guess))~ checkin 的過程都相當快速順利,男服務員也都很耐心回答問題,也告訴我們隔天因為是比較早的班機,建議我們搭乘幾點的yellowbus才不會delay到搭機~ 進了房間,一切都是出乎我們意料之外的完美,床相當舒適,備品齊全,尤其因為是剛結束完滑雪之旅,真的很需要好好的泡個澡,浴缸的設計,寬度,深度都意外的符合我跟男朋友的身型,就算衹剩幾個小時可以休息,兩個人完全設不得離開浴缸~((笑)) 房間內的擺設,設計都相當時尚,舒適,空間也夠大,後來看了房間內的介紹,會命名為綠洲房的原因:飯店非常注重生態環境,所以在飯店後花園有維護一些鳥內的生態環境,早上可以從陽台看到許多不同的鳥類((但因為到了有點晚,黑摸摸得看不到鳥,但可以聽到些微的鳥鳴聲))~在房間內會到到許多備品上都會提醒維護生態環境的提醒語,心裏真的對於紐西蘭愛護地球的舉動深深一鞠躬;) 床非常大也舒適,隔日早餐也非常豐盛,可惜時間太趕,無法好好享用,因為,比早餐更重要的東西是飯店休息區的設計,真的會讓人拍不停,時尚帶有溫馨感,裝飾擺設上也相當有趣味性~ Naumi Hotels真的會推翻對於轉機飯店衹是休息,不需要有其他附加價值的既有的印象~大力推薦!!

3個月內第二次入住。前台和餐廳的服務很棒。食物非常棒。我的房間有我需要的一切-舒適的牀,良好的淋浴,乾淨寬敞。我休息得很好,可以乘坐清晨的航班,趕上了免費班車。感謝您的入住。