奧克蘭皇后大街附近酒店

總體滿意 地理位置：特別好，離sky tower就5分鐘步行，去queen st也步行可達，大概8-10分鐘，酒店周邊很多好吃的，都在步行範圍，brunch、日料、韓餐都有；酒店正對面就是個公園。 環境衞生：房間帶有洗衣機烘乾機，很方便有需要每天洗衣服的人羣，房間也比較大，有客廳。衹是一次性用品需要問前台要，拖鞋要自備。有的房間能直接看到skytower，有的衹能看到城市夜景。 停車：酒店有自己的停車場🅿️，每晚40刀，周邊也有路邊停車和其他停車場。但酒店停車場勝在停車場可以直達酒店房間。 這次到奧克蘭前三晚就是訂的這個酒店，是個印度人幫忙checkin的，我們想要兩張房卡，結果被告知不能提供，就很無語。玩了幾天後回到奧克蘭，最後一晚還是這的這個酒店，是個白人小哥幫忙checkin的，二話不説就是給了兩張房卡。

A central location and close to shops, restaurants, bars and the cruise terminal. A great variety at breakfast which was included. Front desk was flexible about early check in and we were also able to get a late check out. Stayed for 7 nights, room was tidied 5 times, once they knocked and we opted out. Rooms are small but clean and well appointed. Construction is going on all around the location, cranes fill the sky line. No early start up of equipment so it did not hinder our sleep. Streets are torn up for a new rapid transit, I believe a train will be underground for most of its route, so again construction. Entrance is not easy to find, but is at street level and there is an elevator an escalator and stairs to get to the floor for check in. The entrance is on a hill, Auckland is very hilly, wear practical shoes for walking about, pulling suit cases would not be practical, we saw that and people were struggling.

設施：燒水壺有。衞浴獨立，但是衞浴玻璃門沒有把手，讓我的手被玻璃門夾了一下。衞浴沒有排風扇… 環境：房間挺寬敞，而且落地大玻璃窗，一覽奧克蘭城景。就是這枕頭為什麼那麼高，對我來説很不舒服。 服務：酒店早餐非常棒，拿鐵咖啡是現磨的，奇異果甜，還有試喝他們的新飲料，太完美了 另外38樓有酒吧，看城景宛如在廣州四季酒店的酒吧看小蠻腰

酒店位置交通便利，位於天空塔下，打車都能直接到酒店樓下，酒店樓下就是好吃的depot餐廳，連續住了5天，唯一想説的酒店提供的飲用水每天兩瓶500毫升/瓶，因為不夠喝，額外送的水兩瓶居然在退房時收費新西蘭元16刀，但是在按金中V i S A 核算就是近140元人民幣，由於我們退房後還要趕飛機前往下個目的地，和總枱服務員問了兩遍都是説額外水要收費…這點太不合理了…

新開業的Horizon by SkyCity天際大酒店到天空塔無需走出酒店，借道玻璃空中廊橋即可抵達。酒店有12層，各種房型都有，包括大床房、雙床房和海景套房，這次我選擇的是雙床房，床很大而且床墊軟硬適中，帶來無與倫比的舒適體驗。房間裏還貼心地配備了咖啡機、浴袍、牙刷和拖鞋等用品。現在開業特惠價，一晚僅需200多刀起，超級划算！推薦！

雖然酒店比較陳舊，但房間比較大，比較氣派。電視節目少，中文電視沒有，比較遺憾。距離皇後街不遠，出行還是比較方便不

On March 13 to March 15, I stayed at the Intercontinental Auckland. My first night at that hotel was probably the worst of any hotel stay in my life. We arrived at 930AM from international flight from the US. The hotel did not have a room ready, which was understandable. There actually were rooms ready, but the front desk did not want to assign an upgrade. The bell hop held our bags and was to place our bags into the assigned room. We come back at 515PM, get the room keys. We go to the room and we cannot enter the room because the security flapper was closed. We go back to the front desk. The assistant manager goes up with us to the room. Of course, he cannot open the door. We are told to go to dinner, and the hotel would cover half of dinner. At 630PM, we are given another room, and told that dinner would all be comped. We wait in the new room for 4 more hours. Just after 1020PM, a bellhop brought us our bags. We waited 5 hours for our bags. We were tired after a 16-hour flight. We needed our meds and our CPAP machine. During this period there were numerous conversations of we’re doing the best we can. Hogwash! I spoke to the assistant manager at our room’s door at approximately 730PM. I told him he needed to drill the locks on the interconnecting doors. Because you see, our room was identical to the previous room. We only reserved one room. The assigned rooms had interconnecting doors. We suspect that the person who put our bags into the first room, exited from the other room after closing the shared doors. That person never checked our room’s security flapper. Comping our dinner, did nothing for the situation. The hotel should have put us in the nicest suite available. As that would have been the best service recovery! I know they were available, because I checked the IHG app. Instead, we get verbal apologies that never addressed our needs!!! Hello, we could have had a medical emergency, and this hotel plays with keys? There was no formal apology from the general manager, who never seemed to get involved. The comedy of errors and lack of empathy was astounding. At one point, I felt that the hotel was insinuating that somehow, we did this! Like really, how is that possible? The actual hotel is very nice. The room was very clean and the bed comfortable. The location cannot be beat if one is leaving on a cruise from Auckland. BUT, we would never stay at this hotel again! The actual operation of the hotel is very poor for a 5-star property. There is no good reason for what happened to us. I left after our 2 night stay, furious, aggravated and disappointed!!!

說實話,總的來說,我喜歡在奧克蘭的科普隆酒店住宿。位置很好,工作人員很友好。酒吧很好(雖然像奧克蘭的任何東西一樣,一切都定價過高),我一晚的意大利麪真的很好。不幸的是,酒店需要面部提升。牆壁上的油漆破裂,地毯需要更換,門無法正確關閉。浴室不整潔,很小。也是非常吵的酒店。他們Melenium集團需要花一些錢在這個設施,因爲它可能是一家很棒的酒店。3星。

晚上搭機到Auckland停留一晚再轉機回台灣,早早就預訂了Naumi hotels,衹因被訂房網站上漂亮的照片吸引,還有對於房型上的命名相當好奇,這次訂的是oasis綠洲雙人房~當天到機場時間上已經很晚,還好一出門口就看到yellow bus,司機還很熱心地下車教我怎麼買票~大約坐了5~10分鐘,終於到了naumi~真的讓我驚聲連連,轉了一天的飛機,累到眼睛打不開,頓時間眼睛都明亮了~lobby有一個非常漂亮的大鳥籠,原本以為衹單純裝飾,沒想到裏面竟然養了好幾隻非常漂亮的鳥,是活生生的小鸚鵡吧~~((i guess))~ checkin 的過程都相當快速順利,男服務員也都很耐心回答問題,也告訴我們隔天因為是比較早的班機,建議我們搭乘幾點的yellowbus才不會delay到搭機~ 進了房間,一切都是出乎我們意料之外的完美,床相當舒適,備品齊全,尤其因為是剛結束完滑雪之旅,真的很需要好好的泡個澡,浴缸的設計,寬度,深度都意外的符合我跟男朋友的身型,就算衹剩幾個小時可以休息,兩個人完全設不得離開浴缸~((笑)) 房間內的擺設,設計都相當時尚,舒適,空間也夠大,後來看了房間內的介紹,會命名為綠洲房的原因:飯店非常注重生態環境,所以在飯店後花園有維護一些鳥內的生態環境,早上可以從陽台看到許多不同的鳥類((但因為到了有點晚,黑摸摸得看不到鳥,但可以聽到些微的鳥鳴聲))~在房間內會到到許多備品上都會提醒維護生態環境的提醒語,心裏真的對於紐西蘭愛護地球的舉動深深一鞠躬;) 床非常大也舒適,隔日早餐也非常豐盛,可惜時間太趕,無法好好享用,因為,比早餐更重要的東西是飯店休息區的設計,真的會讓人拍不停,時尚帶有溫馨感,裝飾擺設上也相當有趣味性~ Naumi Hotels真的會推翻對於轉機飯店衹是休息,不需要有其他附加價值的既有的印象~大力推薦!!

如此乾淨,舒適,可愛,充滿綠色,有花園和小噴泉。物有所值,驚喜!感覺像一個不錯的鄉村住宿,但牀上用品,枕頭和服務都很好。