奧斯汀市中心萬豪酒店(Austin Marriott Downtown)

Perfect stay no complaints easily was the best hotel experience

The hotel property was beautiful, but I wish the dining options had more conventional options versus "inspired" dishes. The beds were also very uncomfortable. It was impossible to fall asleep for our one-night stay as the closer you got to the edge, the more it felt like we'd roll right off the side. The pillows were also VERY flat and lacked any comfort. The hotel and all its charms hardly make up for the lack of a comfortable stay.

Customer service is awesome! Friendly staff. Room was nice witn a beautiful view of downtown. What i didn't like was we had to call about an issue that we were having in our room three different times for the same issue. I can say that each time i called they showed there concern and sent an engineer right away. I do recommend this hotel and will visit again when i come back to Austin Texas.

Loud lobby, rooftop bar was mediocre. Parking; getting picked up was a nightmare. Beth slow to park and valet cars. It’s. Small area and cars were always backed up onto the Main Street. Staff wa great but they definitely seem understaffed all over the hotel. Room was clean, floor was quiet.

The market in the lobby of the hotel was such an unexpected bonus! Delicious fresh cappuccinos, hot bagels and croissants, salads and smoothies were a game changer for daily breakfast. Not having to worry about leaving the property every morning in search of breakfast or late night healthy snacks --and the quality of the offerings was unmatched. Also the happy hour offerings in Corrine restaurant were delicious and affordable. This really impressed my daughter and I. I sent photos to friends and family for any future trip to Austin!

Nice hotel. Super clean, staff was friendly and helpful. Pool and bar in 7th floor offers great views, tapas and drinks. Convenient for walking the city. The only downside was the 500 charge for incidentals which I didn’t know about until check in. They refund or release if you don’t incur however they charged me twice for this and although that was their mistake, they could not reverse the charges until I checked out. Then it’s 5-7 business days to get your money back. Having a grand tied up for a week is ridiculous.