From check-in, Parker was wonderful & helpful. There were people checking in ahead of us & behind us, & he kept his composure. Aurora allows your bags to be checked in ahead of time, until room is ready and holds bags after check-out. This is a must for Catalina travelers b/c you do not want to haul all your luggage w/ you until check-in. We were allowed to check in early.
Our room was immaculate and well stocked. The breakfast was fully stocked w/ many choices. Beautiful roof-deck overlooking the ocean. All other staff were friendly, knowledgable & helpful (hiking, food). The only thing to mention to others, is the hotel is on a steep hill, on the last street from the boat dock. However, everything is easily accessible by walking.
The price is a good value. We will come here again & recommend to others. Next time, we want the ocean view! Thanks to a wonderful team @ Aurora!
翻譯