扎恩·格雷普埃布洛酒店(Zane Grey Pueblo Hotel)

Very nice and enjoyable trip 🥰😍🥰🤪🤪🥰😍🥰🤪

The property itself is charming. Great hillside location and a sweet room with a beautiful view. Communication was wonderful prior to the stay, so no complaints there, but the tone changed on checkout with a very brusque, almost rude reminder to be downstairs to check out even though we were only ten minutes late. Then there was some confusion around picking up our bags at the ferry terminal. We weren't told where the driver would be, so we waited at the original pick up point while he was in the nearby parking lot. when I texted to find out where he was, I got a gruff response that he'd been waiting for 20 minutes...even though we couldn't possibly have known that. I was left feeling that the high turnover of guests/visitors to the island meant a dip in service was acceptable. What would've been a great stay in a hotel that I'd definitely return to--and recommend--as a SoCal resident became a sightly underwhelming experience.

Front desk - Sarah was extremely rude, and immature. She must not be aware that she works in hospitality. We paid for a room in advance and was told that my 2 minors ages 3 and 11 needed to leave the room, that we need to find another hotel since our party was too large (5 total). The entire island was sold out for the night. Sarah's reply was that is not my problem. I was shocked. She was seriously trying to get my 2 kids out of the room and forced us to stay in the lobby and at midnightkivked us off the propertyto sit on the ground in feont of hotel. For 4 hours, we were going back and forth. Sherrifs finally came and said we were able to stay the night as a family in our room. Tjis was titally unnecessary. We paid $444 a night and this was by far the worse experience i have ever had. I do not recommended staying here. Sarah was either having a bad night or hates working but its unfortunate that we were the victims. First time on the island and it was an awful experience to encounter

The hosts Sylvia and Sara were great. They made our stay worthwhile by displaying their hospitality and kindness. They hotel turned out to be everything you expected to be. I would definitely stay again.

Views were nice but property doesn't match with price. We didn't have hot water in our shower and bath tub was also broken. We wanted to call to the front desk to ask about the hot water but no phones in the room.

Rooms are breath-taking with lots of indirect sunlight, and wonderful furniture and comfy blankets. Great place for the ocean and town views. Staff were accomodating and kind. Amazing roof-top views for both day and night. We loved our stay and already miss it.

We enjoyed our stay ! beautiful views , complimentary breakfast and rides . The property was very clean and kept up . Everyone was very friendly , staff , people nearby ! I would definitely stay here again.