The black for the wedding that we were attending was released without notice. This meant we could no longer get a room at the hotel the night before the wedding. The hotel would not allow us to check in early so we could bring her things before the wedding. When I called to ask, they said I could call and request an early check-in. So I did that the morning of the wedding and they said they still couldn’t help me. And that I should call back periodically during the day. I requested them to call me since I was attending my brothers wedding from California. never happened. It was the hotel‘s fault for releasing the block early if they wouldn’t help us remedy the situation in any way shape or form. When we pulled our blankets back for the night, there were dirty tissues underneath the comforter and sheets. That’s disgusting when we checked, and no one told us that breakfast, which is included in the room, rent and resort fee, ended at 9 AM. So we went to go to breakfast at 9:15. It was no longer available Again no accommodations were made. We stay in hotels all the time. The tub was absolutely disgusting. It was the worst hotel stay I’ve ever had. The people that are supposed to assist you had absolutely no form of caring or helpfulness at all. It was almost as if they purposely wanted to not help. I have never experienced that before. I will never stay here again and I will make multiple reviews and I explained that at the front desk, so I wish she had mentioned breakfast
翻譯